• Resolved iampark97

    (@iampark97)


    Hi,

    My website seems to get incorrectly classified as a commercial website. The website itself is a fictional blog related to a game. Could you please assist in verifying the non-commercial status of the site, and if I need to make any adjustment to comply please do let me know.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @iampark97,

    Our alghoritm classified your site as commercial becuse of the shopping section present on the site at https://thonhart.com/trade.

    Commercial sites needs a paid Stats plan to get full access to stats as explained in this page:

    https://jetpack.com/support/jetpack-stats/free-or-paid/

    I hope this helps, but if you have any questions, please let us know.

    Thread Starter iampark97

    (@iampark97)

    Hi, thanks for the update

    That /trade page is refereing to a fictional business that does not promote any real world activities, and I do not accept any real world currency in any way (i.e. the business does not exist in real world and I do not plan to earn any money from it). It is a game profile which only accept in-game currency for fictional service, and that cannot be converted into real money in any way.

    Is there any other options to declare or requested reverification of the site?

    I have added the following terms in the website already if it helps (under https://thonhart.com/terms/ and also as a footnote in the bottom of the site)

    Notice on no-real world money trading.

    • Thonhart’s Group is a fictional in-game business. It doesn’t exist in real-world.
    • All our services are related to in-game features only. We do not provide any real-world services.
    • We only accept in-game currency (gil) payment, to comply with the game policy on no real money trading (no RMT).
    • The service provided within this website has no real-world monetary value, and cannot be exchanged for any real-world currency.
    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @iampark97

    Thanks for the additional information. I have made an adjustment on our end that will fix the issue.

    You can now add a non-commercial stats plan by going to:

    https://wordpress.com/stats/purchase/236050878?from=calypso-stats-upgrade-notice

    I’m going to mark this thread as resolved now, but if you encounter any issues, feel free to respond here.

Viewing 3 replies - 1 through 3 (of 3 total)
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