HELP: Wordfence is Blocking My Customers

  • My Customers are being Blocked by the Wordfence.

    Hi, I have been using wordpress woocommerce along with the Ultimate Member and wordfence plugin, I tried logging in to my site, as a customer through Ultimate Member forms but am always getting blocked by the wordfence recaptcha and the firewall. HELP

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @someone3210, thanks for your question!

    Our reCAPTCHA and 2FA are designed to be compatible with the default WordPress and WooCommerce logins only. If our reCAPTCHA is enabled and not compatible with your current login page, it will need to remain disabled until we have looked into additional compatibility updates for custom login pages and/or other popular plugins such as Ultimate Member.

    Ultimate Member may offer their own reCAPTCHA solution as an add-on module for logging in, or it may be more appropriate to look into a plugin that can add reCAPTCHA to other forms around your site for comments on posts, etc. if that’s the kind of spam protection you’re looking for.

    Thanks,
    Peter.

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