Helpscout docs (entering the subdomain)

  • Hi Jan,

    I really love the plugin. It’s almost perfect ??
    This is what I was looking for and it makes life much easier.

    However I do have a small problem with searching through the docs section. It always returns: “Your search timed out. Please double-check your internet connection and try again.”.

    I tried all kinds of combinations for the subdomain field: mycompany,
    mycompany.helpscoutdocs.com, https://mycompany.helpscoutdocs.com, however none of them work.

    Do you have any thoughts on how to fix this?

    Thanks and keep up the good work!
    MaartenL

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