Hemingway Hamburger Menu on Mobile Fails to be Clickable

  • Hi,

    On mobile, the hamburger menu fails to be clickable.

    I installed the HealthCheck plugin and deactivated all the plugins: https://pasteboard.co/Iytvtle.jpg

    I have Hemingway v1.75: https://pasteboard.co/IytvGQL.jpg

    Mobile Menu not clickable: https://pasteboard.co/IytvPnkN.png

    Health Check info

    ### wp-core ###

    version: 5.2.3

    ### wp-active-theme ###

    name: Hemingway (hemingway)
    version: 1.75

    ### wp-mu-plugins (5) ###

    Endurance Browser Cache: version: 0.4, author: Mike Hansen
    Endurance Page Cache: version: 1.5, author: Mike Hansen
    Endurance PHP Edge: version: 0.2, author: Mike Hansen
    Health Check Troubleshooting Mode: author: (undefined), version: 1.7.0
    SSO: version: 0.3, author: Garth Mortensen, Mike Hansen

    ### wp-plugins-active (17) ###

    Akismet Anti-Spam: version: 4.1.2, author: Automattic
    AMP: version: 1.2.2, author: AMP Project Contributors
    Async JavaScript: version: 2.19.07.14, author: Frank Goossens (futtta)
    Autoptimize: version: 2.5.1, author: Frank Goossens (futtta)
    Beaver Builder Plugin (Lite Version): version: 2.2.4.3, author: The Beaver Builder Team
    Google Analytics: version: 2.2.5, author: ShareThis
    Health Check & Troubleshooting: version: 1.4.0, author: The www.ads-software.com community
    Jetpack by WordPress.com: version: 7.7.1, author: Automattic
    Link Manager: version: 0.1-beta, author: WordPress
    MailChimp: version: 1.5.7, author: MailChimp
    OPML Importer: version: 0.2, author: wordpressdotorg
    Really Simple SSL: version: 3.2.5, author: Rogier Lankhorst, Mark Wolters
    ShareThis: version: 7.8, author: The ShareThis Team
    Simply Exclude: version: 2.0.6.6, author: Paul Menard
    UpdraftPlus – Backup/Restore: version: 1.16.17, author: UpdraftPlus.Com, DavidAnderson
    WP Fastest Cache: version: 0.8.9.7, author: Emre Vona
    Yoast SEO: version: 12.1, author: Team Yoast

    Tested with Chrome Version 77.0.3865.90 (Official Build) (64-bit)

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • *could* be autoptimize; as a quick test you can disable AO on a per-request basis by adding ?ao_noptimize=1 to the URL.

    If your site works that way, then disable JS optimization for a second to see if that fixes it. If so, then you’ll probably have to add the plugin’s JS to the comma-separated JS optimization exclusion list. In that process you should keep an eye on your browser’s console for JS errors, as those will help you identify the problem.

    AO’s FAQ has more info on troubleshooting and how to exclude.

    hope this helps,
    frank (ao dev)

    Thread Starter Pcosta88

    (@pcosta88)

    Hi @optimizingmatters

    I added that parameter to the end of the domain here: https://pasteboard.co/IytFXpXW.png

    I then adjusted the viewing window to trigger the mobile menu and the menu still fails to be clickable: https://pasteboard.co/IytGfHx.png

    well, in that case the good news is that it’s likely not AO breaking the menu, the bad news is you don’t have a culprit yet ??

    Thread Starter Pcosta88

    (@pcosta88)

    @optimizingmatters

    LOL….thanks ??

    Thread Starter Pcosta88

    (@pcosta88)

    @optimizingmatters

    After further review the ruling on the field is overturned.

    I activated AO and then disabled all the settings in it. The Mobile menu loads: https://pasteboard.co/IyAjmK6.png.

    Looks like enabling the JS feature is the culprit.

    I added the right exclusion and the issue appears to have resolved: https://pasteboard.co/IyAn47v.png

    • This reply was modified 5 years, 2 months ago by Pcosta88.
    • This reply was modified 5 years, 2 months ago by Pcosta88.

    OK, now what happens if you keep “optimize JS” on but disable “aggregate JS”? or if you keep both on but you exclude Hemingway’s JS from optimization?

    Thread Starter Pcosta88

    (@pcosta88)

    I removed https://w.sharethis.com/button/buttons.js and the site still loads as expected.

    I have recently had this same problem, as well as problem of Sassy Social share links not working because JS optimization was breaking this script: wp-content/plugins/sassy-social-share/public/js/sassy-social-share-public.js according to the developer.

    My JS optimization is done by WProcket so I tried to exclude the script. That didn’t work, but when I turned off all JS optimization that fixed both the hamburger links and the Sassy social share links – so I have left it off. WProcket is looking into why the specific exclusion didn’t work.

    I’ll report back when I have more info.

Viewing 8 replies - 1 through 8 (of 8 total)
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