• I just got an update and now have an undismissable notification to “leave a nice review”. The dismiss link does not work. Get your sh*t together constant contact.

    EDIT: changing review because it now works and the developer response was fast and considerate.

    • This topic was modified 3 months, 3 weeks ago by nemi5150. Reason: updated
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  • Plugin Author Constant Contact

    (@constantcontact)

    Hi @nemi5150

    That is most definitely not the expected behavior, as we are actually very intentional with only showing what admin notifications we do create in certain situations, and they are very much meant to be persistently dismissable. This includes counting dismissals for the notification so that it won’t be constantly pestering our users on every page load going forward. This would be done via some Javascript that updates internal counters and settings.

    If you were clicking to close the notification and it simply wasn’t going away, or it would go away for the moment and then next page refresh it was back, then it sounds like something with the javascript is failing to get things updated. After seeing your review above, I went in to re-test with the latest released version and it was staying dismissed for me. However, the test environment I was in wouldn’t be the same as the environment you’re using, so there’s most definitely different factors and details involved.

    Would love to have the chance to troubleshoot this with you to see if something is preventing our intended behavior.

    Thread Starter nemi5150

    (@nemi5150)

    Thanks for your reply, I do appreciate it.

    I tried it again today and the dismiss link now worked. Yesterday clicking the dismiss link or the “I have already reviewed” link just didn’t do anything. Like you said, it was probably a javascript error, but I did not crack open the console to see what it was.

    The dismiss button (red X) would close the notification, but it come back upon refresh.

    Plugin Author Constant Contact

    (@constantcontact)

    Noted on all parts. If the issue comes back at all, let us know so we can dig into it more. If you just dismissed this time around, it will potentially come back in a couple weeks, but if you mark it as “already reviewed” and that updates as it should, then the notification shouldn’t come back ever again.

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