Hi my website is not working can you. They said you have to download something.

I suspect you’ve been hacked. Get a fresh cup of coffee, take a deep breath and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures

https://www.ads-software.com/support/article/faq-my-site-was-hacked/

https://www.ads-software.com/support/article/hardening-wordpress/

If you’re unable to clean your site(s) successfully, there are reputable organizations that can clean your sites for you. Sucuri and Wordfence are a couple.

Hi @brooklynscoop,

Do you have a recent backup of your website from before this problem occurred?

Try to restore it if this could help you resolve your issue. If you don’t have an idea how to do it, try to contact your hosting provider so that they can assist you better.

Feel free to reach out if you need further assistance.

Thanks

• This reply was modified 10 months, 1 week ago by Alor Web.

Hello,

As I can see your files got compromised and if you have root access or terminal access then you can simply replace the core files and verify the checksum of WordPress core files, Refer to the below commands to verify WordPress files integrity and replace the core files, it will help you to recover your site quickly,

For user/terminal access

//to verify file inter-integrity

wp core verify-checksums

//to replace core files

wp core download –force –skip-content

For root access

//to verify file inter-integrity

wp core verify-checksums –allow-root

//to replace core files

wp core download –force –skip-content –allow-root

• This reply was modified 10 months ago by milesweb.
• This reply was modified 10 months ago by Steven Stern (sterndata).