• Resolved safigue

    (@safigue)


    I have a multisite. On the main site I can see the banner correctly, but on the secondary sites the banner is hidden with inline css generated by the plugin ([data-cky-tag] {visibility: hidden;}.
    The secondary sites have their own domain. It works locally, but there I have the secondary sites configured with a subdomain.
    Has this happened to anyone? How can I make the banner appear correctly on all sites?

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @safigue

    Greetings from CookieYes!

    The issue might be due to the optimisation enabled on your site. Please exclude our plugin files from this to fix this issue.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @safigue

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

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