• Resolved Marcello

    (@vocmarcello)


    Hi untile yesterday all working fine

    but today I have noitice that the hidden field not are sending via integration webhook that I have connected…can you please urgent check maybe some bugs in your new update?

    Please let me know thank you

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter Marcello

    (@vocmarcello)

    hidden field custom value*

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @vocmarcello,

    I am sorry to know that you are experiencing this issue.

    We have received reports of hidden fields not saving values on form submissions and our developers are currently working on a fix for this. Can you please share an export of the form so that we could see if we can offer any help until a fix for the issue is released?

    Please use Google Drive or a service like Pastebin.com to share the export of the form. I hope the following guide comes in handy: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    Kind Regards,
    Nebu John

    Thread Starter Marcello

    (@vocmarcello)

    Hi

    here the file:

    https://drive.google.com/file/d/1hugpmuXNDSskOUxVI7PALKArOVZiUyLp/view?usp=sharing

    I want to clarify that until the day before yesterday everything worked perfectly, I value the hidden fields via JS and I have already taken steps to disable Rendering from the FORM options

    Thank you please fix urgent

    Hi

    We’re are facing this?same?error?since yesterday!

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @vocmarcello,

    Upon importing the form you shared to a test website, I noticed that most of the hidden fields were left blank and no custom values are configured. However, upon adding a value to one of the fields and submitting the form, the value was successfully saved. Please note, if you select Custom Value as the Default Value of the Hidden Field, you should provide a value that has to be saved on the form submission. I was unable to notice any issues with the rest of the hidden fields on your form.

    Please feel free to get back to us if you need any clarification on this, we are happy to help.

    @byron222 Would it be possible for you to open a new ticket so we can assist you with this?

    Kind Regards,
    Nebu John

    Thread Starter Marcello

    (@vocmarcello)

    I value those fields later via JS and if I inspect my code they are valued correctly
    but then when i go to submit the form they are not submitted

    Thread Starter Marcello

    (@vocmarcello)

    Thread Starter Marcello

    (@vocmarcello)

    Hi Can you please help? I have some missing data…that I need

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hi @vocmarcello

    Sorry for the inconvenience, the team is already working on a solution to this issue and the fix will be released in an upcoming update.

    Meanwhile you can test these alternatives:

    1. Disable/enable the option to load form using AJAX. Look for the Behavior tab > Rendering > Load form using AJAX option and enable / disable based on the current setting. Then test if the hidden fields are submitted in this way. (This is recommended before downgrading)
    2. If the above recommendation doesn’t make any change, as a temporary alternative, install a previous version of the plugin from this page while the new one is released:
      https://www.ads-software.com/plugins/forminator/advanced/
      (Scroll down until you see the previous versions section)

      The following image can help as a reference:
      https://snipboard.io/unB3fK.jpg

    Hope this information helps

    Kind regards

    Luis

    Thread Starter Marcello

    (@vocmarcello)

    Hi thx for reply

    Solution 1 not help
    Solution 2 working

    Thank you

    My client is also having this issue, first noted on 4/10. Just posting so I can follow this thread. We’ve successfully gone back to an old version of the plugin. Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
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