• Resolved karthic24

    (@karthic24)


    The “Hide Billing Address” fields option does not work after the update.

    P.S. The new design update looks great—much better than before. However, it could benefit from more customization settings. Consider adding a template feature where users can create and share their own templates. Users could utilize Gutenberg blocks to build these templates.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to the Paid Memberships Pro team and for your feedback.

    Please confirm which gateway you are using and which setting this has been set to? Is this under the Memberships > Settings > Payment Gateways or with custom code?

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Thread Starter karthic24

    (@karthic24)

    I use Knit Pay third party addon for payment gateway

    Yes, It is under Memberships > Settings > Payment Gateways. I have ebabled the hide billing address fields but it doesn’t work now

    Note that before the update it worked perfectly

    Link for my checkout page – https://tnpscmaster.in/membership-account/membership-checkout/?level=1

    Plugin Support Jarryd Long

    (@jarryd-long)

    In this case the Billing Address Fields are hidden by the KnitPay Add On. Please reach out to this Add On’s support for further assistance as they might need to make changes in their plugin to make it 3.0/3.1+ compatible.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Plugin Support Jarryd Long

    (@jarryd-long)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved. If you have any other questions regarding this issue please start a new topic for each question to ensure we can provide the best support possible.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

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