Hide cookie-settings within customizer not working

Hi Alex

Can you please share the address of your website and tell me what theme it’s using? Hiding switches works on configurations I tested but maybe there is some conflict with the theme you are using or a plugin.

Have a nice day
Krzysztof Planeta

Hi @chrisplaneta

thank you for your quick response!
I am using OceanWP theme. I inserted the domain to the topic. You should see it now.

Pls let me know if you need further informations.
Br, Alex

Ah OceanWP. Recently a different user reported a problem with this theme as well. Here’s the conversation (It’s in Polish).

https://www.ads-software.com/support/topic/missing-two-options-in-the-customizer-for-cookie-banner-ocean-wp-theme/

To sum it up, after I tested it, it turned out that OceanWP modifies the core way how WordPress Theme Customizer works and – to make the fact worse – introduces a bug to the customizer. I reported it to OceanWP here:

https://www.ads-software.com/support/topic/theme-customizer-options-break/

The only solution to this problem that I see is that OceanWP stops modyfying core WP functions. Without it, the customizer will keep breaking.

As for your case, you can hide this section in the banner using this piece of CSS.

#fupi_pers_section{display: none;}

Here’s a plugin that can help you do this: https://es.www.ads-software.com/plugins/custom-css-js/

Unfortunately, modifying other visual aspects of the banner would also need to be done with CSS.

I hope I helped

Have a nice day
Krzysztof Planeta

thank you so much for your reply! I am fine with the css coding. It helped a lot.
Thank you for your quick reaction and efforts!
Br, Alex