Hide Country on outgoing emails

  • Resolved ronr1999

    (@ronr1999)


    1 year, 10 months ago

    I’m using “Additional Fields” and it’s adding those fields to the outgoing emails – that works perfectly. The problem is that it’s also adding “Country: US” to the top of the Additional Fields in the emails. Looking at the email source, I see:

    Country: US
    How should requested samples be shipped: Fresh
    Delivery Method: FEDEX GROUND (Specify Date Required)

    How do I remove Country?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    We believe that the country field would have been created as a custom field. So, please disable the option ”?Display in Emails” in the Basic Info tab of the field.

    Thank you!

    Thread Starter ronr1999

    (@ronr1999)

    NO… I would have known if I created it as a custom field. It certainly appears that it’s coming from your plugin. It’s right right there at the top of the custom fields with <p> tags like the others. Also, I deactivated the plugin it goes away. Somehow it’s coming from your plugin.

    Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Could you please raise a ticket through our website? We hope our technical team will be able to help.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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