• Resolved tphamdev12

    (@tphamdev12)


    I wanna ask is it possible to hide the option “Filter by Category” in case there is no sub-category on this page? If yes, please let me know how? Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Are you using a filter plugin?

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter tphamdev12

    (@tphamdev12)

    Hi @maykato, below is a copy of my site’s system status. Thanks!

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.boironusa.com
    Site address (URL): https://www.boironusa.com
    WC Version: 5.6.0
    REST API Version: ? 5.6.0
    WC Blocks Version: ? 5.5.1
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.5.1
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 528 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.27
    PHP Post Max Size: 5 GB
    PHP Time Limit: 5000
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.29-log
    Max Upload Size: 5 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.2
    WC Database Prefix: wp_
    Total Database Size: 2375.71MB
    Database Data Size: 1317.90MB
    Database Index Size: 1057.81MB
    wp_woocommerce_sessions: Data: 6.02MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 10.52MB + Index: 5.52MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 142.66MB + Index: 91.27MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.27MB + Index: 0.28MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_acfw_loyalprog_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 8.02MB + Index: 17.13MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 27.56MB + Index: 20.03MB + Engine InnoDB
    wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_aioseo_posts: Data: 5.41MB + Index: 0.27MB + Engine InnoDB
    wp_aioseo_terms: Data: 0.42MB + Index: 0.09MB + Engine InnoDB
    wp_automatewoo_abandoned_carts: Data: 1.28MB + Index: 0.08MB + Engine InnoDB
    wp_automatewoo_customers: Data: 3.52MB + Index: 10.05MB + Engine InnoDB
    wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_guests: Data: 0.50MB + Index: 0.70MB + Engine InnoDB
    wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_cli_cookie_scan_cookies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_comments: Data: 69.61MB + Index: 52.09MB + Engine InnoDB
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    wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_duplicator_pro_packages: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
    wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_followup_customers: Data: 1.52MB + Index: 2.64MB + Engine InnoDB
    wp_followup_customer_carts: Data: 7.52MB + Index: 0.91MB + Engine InnoDB
    wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_followup_customer_orders: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
    wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_followup_email_logs: Data: 8.52MB + Index: 5.55MB + Engine InnoDB
    wp_followup_email_orders: Data: 24.56MB + Index: 12.09MB + Engine InnoDB
    wp_followup_email_tracking: Data: 4.52MB + Index: 7.58MB + Engine InnoDB
    wp_followup_followup_history: Data: 13.52MB + Index: 4.55MB + Engine InnoDB
    wp_followup_order_categories: Data: 4.52MB + Index: 6.03MB + Engine InnoDB
    wp_followup_order_items: Data: 1.52MB + Index: 4.55MB + Engine InnoDB
    wp_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_import_log_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_import_postID: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mail_catcher_logs: Data: 60.52MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 15.09MB + Index: 1.20MB + Engine InnoDB
    wp_postmeta: Data: 170.70MB + Index: 207.41MB + Engine InnoDB
    wp_posts: Data: 41.55MB + Index: 10.97MB + Engine InnoDB
    wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_rsssl_csp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_smackcsv_file_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_smackuci_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
    wp_terms: Data: 0.20MB + Index: 0.25MB + Engine InnoDB
    wp_term_relationships: Data: 1.42MB + Index: 0.45MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.20MB + Index: 0.23MB + Engine InnoDB
    wp_ultimate_csv_importer_acf_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ultimate_csv_importer_mappingtemplate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ultimate_csv_importer_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ultimate_csv_importer_shortcode_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_usermeta: Data: 56.61MB + Index: 56.17MB + Engine InnoDB
    wp_users: Data: 4.52MB + Index: 5.55MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.42MB + Index: 0.63MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 5.52MB + Index: 8.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 5.52MB + Index: 7.55MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 1.52MB + Index: 2.00MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.31MB + Index: 0.63MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 1.52MB + Index: 0.25MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.39MB + Index: 0.17MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wps_hit: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
    wp_wps_index: Data: 11.19MB + Index: 17.27MB + Engine InnoDB
    wp_wps_key: Data: 0.20MB + Index: 0.14MB + Engine InnoDB
    wp_wps_object_term: Data: 3.09MB + Index: 6.11MB + Engine InnoDB
    wp_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_wps_query: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wps_uri: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 34.58MB + Index: 26.61MB + Engine InnoDB
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    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    __wp_acfw_loyalprog_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_actionscheduler_actions: Data: 4.52MB + Index: 4.64MB + Engine InnoDB
    __wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_actionscheduler_logs: Data: 24.56MB + Index: 16.03MB + Engine InnoDB
    __wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    __wp_aioseo_posts: Data: 2.52MB + Index: 0.19MB + Engine InnoDB
    __wp_aioseo_terms: Data: 0.30MB + Index: 0.09MB + Engine InnoDB
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    __wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_cli_cookie_scan_cookies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    __wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_commentmeta: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
    __wp_comments: Data: 60.59MB + Index: 47.09MB + Engine InnoDB
    __wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_duplicator_pro_packages: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
    __wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    __wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    __wp_followup_customer_carts: Data: 5.52MB + Index: 0.75MB + Engine InnoDB
    __wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    __wp_posts: Data: 34.55MB + Index: 10.06MB + Engine InnoDB
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    __wp_termmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
    __wp_terms: Data: 0.20MB + Index: 0.25MB + Engine InnoDB
    __wp_term_relationships: Data: 0.48MB + Index: 0.41MB + Engine InnoDB
    __wp_term_taxonomy: Data: 0.20MB + Index: 0.23MB + Engine InnoDB
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    __wp_ultimate_csv_importer_mappingtemplate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    __wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
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    __wp_wc_customer_lookup: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
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    __wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_wc_order_coupon_lookup: Data: 0.36MB + Index: 0.55MB + Engine InnoDB
    __wp_wc_order_product_lookup: Data: 4.52MB + Index: 6.06MB + Engine InnoDB
    __wp_wc_order_stats: Data: 5.52MB + Index: 6.55MB + Engine InnoDB
    __wp_wc_order_tax_lookup: Data: 1.52MB + Index: 1.92MB + Engine InnoDB
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    __wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    __wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
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    __wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    __wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    __wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_woocommerce_order_itemmeta: Data: 110.64MB + Index: 78.22MB + Engine InnoDB
    __wp_woocommerce_order_items: Data: 9.52MB + Index: 4.52MB + Engine InnoDB
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    __wp_woocommerce_payment_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    __wp_woocommerce_sessions: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
    __wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    __wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    __wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    __wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_wps_hit: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
    __wp_wps_index: Data: 3.52MB + Index: 6.55MB + Engine InnoDB
    __wp_wps_key: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
    __wp_wps_object_term: Data: 1.52MB + Index: 1.75MB + Engine InnoDB
    __wp_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    __wp_wps_query: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_wps_uri: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    __wp_yoast_indexable: Data: 29.56MB + Index: 25.61MB + Engine InnoDB
    __wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
    __wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    __wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    __wp_yoast_seo_links: Data: 0.44MB + Index: 0.41MB + Engine InnoDB
    __wp_yoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 126
    acf-field-group: 39
    attachment: 4257
    audio: 37
    aw_workflow: 1
    cookielawinfo: 6
    custom_css: 1
    elementor_library: 1
    faq: 21
    follow_up_email: 5
    is_search_form: 1
    job_listing: 14
    nav_menu_item: 73
    oembed_cache: 102
    omapi: 27
    page: 124
    post: 523
    product: 203
    product_variation: 1009
    revision: 3414
    shop_coupon: 186
    shop_order: 41056
    shop_order_refund: 288
    wc_order_status: 10
    wpcf7_contact_form: 6
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (41) ###
    
    Advanced Coupons for WooCommerce Free: by Rymera Web Co – 1.4.3
    Advanced Coupons for WooCommerce Premium: by Rymera Web Co – 2.6.3
    Akismet Anti-Spam: by Automattic – 4.1.12
    All in One SEO Pro: by All in One SEO Team – 4.1.3
    AutomateWoo: by WooCommerce – 5.4.2
    GDPR Cookie Consent: by WebToffee – 2.0.5
    Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1
    Pixel Cat Lite: by Fatcat Apps – 2.5.7
    Flo Forms: by Flothemes – 1.0.39
    Header and Footer Scripts: by Digital Liberation – 2.2.1
    HTML Page Sitemap: by  – 1.3.3
    Insert Headers and Footers: by WPBeginner – 1.6.0
    Integration for BazaarVoice: by Miriam Goldman – 1.0.2
    Jetpack: by Automattic – 10.1
    OptinMonster: by OptinMonster Team – 2.6.1
    Order / Coupon / Subscription Export Import Plugin for WooCommerce: by WebToffee – 2.4.9
    Plugin Detective - Troubleshooting: by N Squared – 1.1.8
    Product/Review CSV Import Export: by WebToffee – 3.8.3
    Really Simple SSL pro: by Really Simple Plugins – 5.1.0
    Really Simple SSL: by Really Simple Plugins – 5.0.5
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.18
    Redirection: by John Godley – 5.1.3
    ShareThis Share Buttons: by ShareThis – 1.5.2
    String Locator: by Clorith – 2.4.2
    Unbounce Landing Pages: by Unbounce – 1.0.47
    Unconfirmed: by Boone B Gorges – 1.3.5
    W3 Total Cache: by BoldGrid – 2.1.5
    Braintree For WooCommerce: by Payment Plugins
    [email protected] – 3.2.26
    
    WooCommerce AvaTax: by SkyVerge – 1.13.1 (update to version 1.13.2 is available)
    WooCommerce Checkout Field Editor: by WooCommerce – 1.6.2
    Follow-Up Emails: by WooCommerce – 4.9.14 (update to version 4.9.15 is available)
    WooCommerce Order Status Manager: by SkyVerge – 1.13.2
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.1.4 (update to version 10.1.6 is available)
    WooCommerce Product Search: by itthinx – 3.8.0 (update to version 4.0.1 is available)
    WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.17.0 (update to version 1.18.0 is available)
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.28
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.43 (update to version 4.1.46 is available)
    WooCommerce: by Automattic – 5.6.0
    WP Job Manager: by Automattic – 1.35.1
    Mail logging - WP Mail Catcher: by James Ward – 1.5.3
    WP Mail SMTP: by WPForms – 3.0.3
    
    ### Inactive Plugins (3) ###
    
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
    WooCommerce Pixel Manager: by woopt – 1.11.0
    WP Rollback: by Impress.org – 1.7.1
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (2) ###
    
    Advanced Custom Fields PRO: by  –
    Health Check Troubleshooting Mode: by  – 1.7.2
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #114 - /shop/
    Cart: #115 - /cart/
    Checkout: #116 - /checkout/
    My account: #117 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: boiron
    Version: 1.0.0
    Author URL: https://www.bluefountainmedia.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: boiron/woocommerce/archive-product.php
    boiron/woocommerce/auth/footer.php
    boiron/woocommerce/auth/form-grant-access.php
    boiron/woocommerce/auth/form-login.php
    boiron/woocommerce/auth/header.php
    boiron/woocommerce/cart/cart-empty.php
    boiron/woocommerce/cart/cart-item-data.php
    boiron/woocommerce/cart/cart-shipping.php
    boiron/woocommerce/cart/cart-totals.php
    boiron/woocommerce/cart/cart.php
    boiron/woocommerce/cart/cross-sells.php
    boiron/woocommerce/cart/mini-cart.php
    boiron/woocommerce/cart/proceed-to-checkout-button.php
    boiron/woocommerce/cart/shipping-calculator.php
    boiron/woocommerce/checkout/cart-errors.php
    boiron/woocommerce/checkout/form-billing.php
    boiron/woocommerce/checkout/form-checkout.php
    boiron/woocommerce/checkout/form-coupon.php
    boiron/woocommerce/checkout/form-login.php
    boiron/woocommerce/checkout/form-pay.php
    boiron/woocommerce/checkout/form-shipping.php
    boiron/woocommerce/checkout/order-receipt.php
    boiron/woocommerce/checkout/payment-method.php
    boiron/woocommerce/checkout/payment.php
    boiron/woocommerce/checkout/review-order.php
    boiron/woocommerce/checkout/terms.php
    boiron/woocommerce/checkout/thankyou.php
    boiron/woocommerce/content-product.php
    boiron/woocommerce/content-single-product.php
    boiron/woocommerce/content-widget-price-filter.php
    boiron/woocommerce/content-widget-product.php
    boiron/woocommerce/content-widget-reviews.php
    boiron/woocommerce/emails/admin-cancelled-order.php
    boiron/woocommerce/emails/admin-failed-order.php
    boiron/woocommerce/emails/admin-new-order.php
    boiron/woocommerce/emails/customer-completed-order.php
    boiron/woocommerce/emails/customer-invoice.php
    boiron/woocommerce/emails/customer-new-account.php
    boiron/woocommerce/emails/customer-note.php
    boiron/woocommerce/emails/customer-on-hold-order.php
    boiron/woocommerce/emails/customer-processing-order.php
    boiron/woocommerce/emails/customer-refunded-order.php
    boiron/woocommerce/emails/customer-reset-password.php
    boiron/woocommerce/emails/email-addresses.php
    boiron/woocommerce/emails/email-customer-details.php
    boiron/woocommerce/emails/email-downloads.php
    boiron/woocommerce/emails/email-footer.php
    boiron/woocommerce/emails/email-header.php
    boiron/woocommerce/emails/email-order-details.php
    boiron/woocommerce/emails/email-order-items.php
    boiron/woocommerce/emails/email-styles.php
    boiron/woocommerce/emails/plain/admin-cancelled-order.php
    boiron/woocommerce/emails/plain/admin-failed-order.php
    boiron/woocommerce/emails/plain/admin-new-order.php
    boiron/woocommerce/emails/plain/customer-completed-order.php
    boiron/woocommerce/emails/plain/customer-invoice.php
    boiron/woocommerce/emails/plain/customer-new-account.php
    boiron/woocommerce/emails/plain/customer-note.php
    boiron/woocommerce/emails/plain/customer-on-hold-order.php
    boiron/woocommerce/emails/plain/customer-processing-order.php
    boiron/woocommerce/emails/plain/customer-refunded-order.php
    boiron/woocommerce/emails/plain/customer-reset-password.php
    boiron/woocommerce/emails/plain/email-addresses.php
    boiron/woocommerce/emails/plain/email-customer-details.php
    boiron/woocommerce/emails/plain/email-downloads.php
    boiron/woocommerce/emails/plain/email-order-details.php
    boiron/woocommerce/emails/plain/email-order-items.php
    boiron/woocommerce/global/breadcrumb.php
    boiron/woocommerce/global/form-login.php
    boiron/woocommerce/global/quantity-input.php
    boiron/woocommerce/global/sidebar.php
    boiron/woocommerce/global/wrapper-end.php
    boiron/woocommerce/global/wrapper-start.php
    boiron/woocommerce/loop/add-to-cart.php
    boiron/woocommerce/loop/loop-end.php
    boiron/woocommerce/loop/loop-start.php
    boiron/woocommerce/loop/no-products-found.php
    boiron/woocommerce/loop/orderby.php
    boiron/woocommerce/loop/pagination.php
    boiron/woocommerce/loop/price.php
    boiron/woocommerce/loop/rating.php
    boiron/woocommerce/loop/result-count.php
    boiron/woocommerce/loop/sale-flash.php
    boiron/woocommerce/myaccount/dashboard.php
    boiron/woocommerce/myaccount/downloads.php
    boiron/woocommerce/myaccount/form-add-payment-method.php
    boiron/woocommerce/myaccount/form-edit-account.php
    boiron/woocommerce/myaccount/form-edit-address.php
    boiron/woocommerce/myaccount/form-login.php
    boiron/woocommerce/myaccount/form-lost-password.php
    boiron/woocommerce/myaccount/form-reset-password.php
    boiron/woocommerce/myaccount/lost-password-confirmation.php
    boiron/woocommerce/myaccount/my-account.php
    boiron/woocommerce/myaccount/my-address.php
    boiron/woocommerce/myaccount/my-downloads.php
    boiron/woocommerce/myaccount/my-orders.php
    boiron/woocommerce/myaccount/navigation.php
    boiron/woocommerce/myaccount/orders.php
    boiron/woocommerce/myaccount/payment-methods.php
    boiron/woocommerce/myaccount/view-order.php
    boiron/woocommerce/notices/error.php
    boiron/woocommerce/notices/notice.php
    boiron/woocommerce/notices/success.php
    boiron/woocommerce/order/form-tracking.php
    boiron/woocommerce/order/order-again.php
    boiron/woocommerce/order/order-details-customer.php
    boiron/woocommerce/order/order-details-item.php
    boiron/woocommerce/order/order-details.php
    boiron/woocommerce/order/order-downloads.php
    boiron/woocommerce/order/tracking.php
    boiron/woocommerce/product-searchform.php
    boiron/woocommerce/single-product/add-to-cart/external.php
    boiron/woocommerce/single-product/add-to-cart/grouped.php
    boiron/woocommerce/single-product/add-to-cart/simple.php
    boiron/woocommerce/single-product/add-to-cart/variable.php
    boiron/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    boiron/woocommerce/single-product/add-to-cart/variation.php
    boiron/woocommerce/single-product/meta.php
    boiron/woocommerce/single-product/photoswipe.php
    boiron/woocommerce/single-product/price.php
    boiron/woocommerce/single-product/product-attributes.php
    boiron/woocommerce/single-product/product-image.php
    boiron/woocommerce/single-product/product-thumbnails.php
    boiron/woocommerce/single-product/rating.php
    boiron/woocommerce/single-product/related.php
    boiron/woocommerce/single-product/review-meta.php
    boiron/woocommerce/single-product/review-rating.php
    boiron/woocommerce/single-product/review.php
    boiron/woocommerce/single-product/sale-flash.php
    boiron/woocommerce/single-product/share.php
    boiron/woocommerce/single-product/short-description.php
    boiron/woocommerce/single-product/stock.php
    boiron/woocommerce/single-product/tabs/additional-information.php
    boiron/woocommerce/single-product/tabs/description.php
    boiron/woocommerce/single-product/tabs/tabs.php
    boiron/woocommerce/single-product/title.php
    boiron/woocommerce/single-product/up-sells.php
    boiron/woocommerce/single-product-reviews.php
    boiron/woocommerce/single-product.php
    boiron/woocommerce/content-product_cat.php
    boiron/woocommerce/taxonomy-product_cat.php
    boiron/woocommerce/taxonomy-product_tag.php
    
    ### WooCommerce Google Product Feed feeds ###
    
    google: Google merchant centre product feed
    ??Type: google
    ??Category filter: -
    ??Categories: -
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: Enabled
    Send "item group ID": Enabled
    Expanded schema markup: -
    Debug key: 05ba1473-ccdf-4089-8815-fd515894ba1f
    
    ### WooCommerce Google Product Feed fields ###
    
    Title: Pre-populates from product product_title.
    Product description: Main product description (full preferred) plus variation description
    Brand: Defaults to "Boiron".
    Manufacturer Part Number (MPN): Pre-populates from product sku.
    Product Type: Pre-populates from product_cat taxonomy.
    Google Product Category: 
    Global Trade Item Number (GTIN): Pre-populates from product sku.
    Size: Pre-populates from pa_size taxonomy.
    Availability (in stock products): Defaults to "in stock".
    Availability (backordered products): Defaults to "in stock".
    Availability (out of stock products): Defaults to "out of stock".
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2021-09-14 13:41:44 -0400
    Newest: 2021-09-14 13:41:44 -0400
    
    Complete: 21,826
    Oldest: 2021-08-17 11:34:00 -0400
    Newest: 2021-09-17 10:28:22 -0400
    
    Failed: 4
    Oldest: 2020-09-28 11:58:32 -0400
    Newest: 2021-09-03 11:41:25 -0400
    
    Pending: 6
    Oldest: 2021-09-17 10:32:48 -0400
    Newest: 2021-09-21 20:11:46 -0400
    
    ### Status report information ###
    
    Generated at: 2021-09-17 10:28:33 -04:00
    

    Hi @tphamdev12. Thanks for sharing your system status report. It looks like you’re running the WooCommerce Product Search plugin. Is this how the category filter was added to the shop page? If so, you’ll want to contact the support team for that plugin directly. To do that, go to https://woocommerce.com/my-account/create-a-ticket/ and choose “WooCommerce Product Search” as the product you need help with.

    If not, do you know how that functionality was added?

    Thread Starter tphamdev12

    (@tphamdev12)

    Thanks @apmwebdev

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @tphamdev12,

    Since you’ve contacted WooCommerce support for the WooCommerce Product Search plugin I’m going to mark this as resolved – if you have any further questions, you can reopen it again if you need be.

Viewing 5 replies - 1 through 5 (of 5 total)
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