Hide NotificationX on mobile checked, but still showing

Sure, it should not happen, we will take a deeper look.

Thanks Asif!

Hi guys,

Any updates on this? If not I’m afraid I’ll have to remove the plugin, as the notification takes up too much space on mobile.

Cheers and thanks,
Tom

@tominthephilippines,

Hi, Tom. I am sorry for the delayed response. Well, I have just tested the following Notifications: WooCommerce Sales, Comment and Plugin Review. And I have enabled this folloiwng option for these popups “Hide this for Mobile Devices”. And, I have checked from my Android Device (Chrome Browser), they are not appearing as expected.

So, for your case, can you please tell me a few pieces of information, like which Notification type are you using? Sales, right? I don’t see it anymore on your website. Besides, are you trying on any particular device and browser? If you enable the notificiation popup, we can also provide you some additional CSS to resolve this as well.

Thank you.

Hi there,

No problem at all!

The plugin is still activated, but set as not to show on the homepage. You can see it showing up here for example: https://www.gr8mag.be/webshop/

It is indeed the sales notification. I am checking on an Android phone using Chrome.

Cheers and thanks again!
Tom

Hi @tominthephilippines,

Please add this following CSS:

@media only screen and (max-width: 600px) {
 .nx-notification.nx-woocommerce.notificationx-2631.nx-conversions {
    display:none;
}
}

Let me know how it goes. Also, make sure that you are using this version of NotificaitonX on your site: 1.6.5

Thank you!

Hi @rafinkhan,

Thank you for the CSS code. I’ve added it and seems to work like a charm.
And yes, I’m running on version 1.6.5.

Thanks!

Cheers,
Tom