• Resolved paastell

    (@paastell)


    Hello,

    We have customers with different user roles with restrictions for who can see and purchase different products. However, when restricted a product, the customers still see the product, only without the picture, and a message when clicking “read more”. I wish to hide the product, not giving the customer a product in their list that is visible restricted on not able to purchase. How do I do that, and is it not an option in your plugin?

    The page I need help with: [log in to see the link]

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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @paastell,

    While having the latest version of Profile Builder, version 3.12.4. You can go to Profile Builder -> Settings -> Content Restriction -> and from there enable the “Exclude Restricted Posts from Queries” setting. With this setting enabled you should no longer see the restricted products on the WooCommerce Shop page.

    Note: In case they still appear on the Shop page, then go to the restricted product and click on the “Update” button.

    Best regards,

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