hide results count

  • Resolved nextbracket

    (@nextbracket)


    1 year, 10 months ago

    I disabled the count on result page in the settings, but it is still showing. Can you please fix?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @nextbracket,

    Thank you for the topic.

    We have checked and noticed that the vote count is disabled on your website.?
    That means, the plugin normally works on your?website.?

    We have checked and noticed that you are currently using a Cache plugin.?
    The problem may be connected to the cache.?

    So,?firstly, make a?DB backup?for your safety (you can use?UpdraftPlus).?
    Then, clear all the caches and check whether the issue persists or not. Make sure, the cache is not generated on the page where the given poll is located.?

    After clearing the caches, please try to check the case with either the?Incognito?mode or another browser/device. Then, let us know about the outcome.

    Thank you.

Viewing 1 replies (of 1 total)
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