Hide shipping options until a ZIP has been entered?

  • Resolved Robert Orzanna

    (@orschiro)


    4 weeks ago

    Hi team,

    I just added my email during checkout and already see a sipping option (14€).

    This can be very confusing to the user, since he hasn’t even yet provided an address / postcode.

    Can the shipping options be hidden until the user enters his address / postcode?

    Thank you!

    View post on imgur.com

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @orschiro,

    This is not an issue if Fluid Checkout, but how WooCommerce manages the shipping methods available.

    You can enable the options “Hide shipping costs until an address is entered” in the WooCommerce settings at WP Admin > WooCommerce > Settings > Shipping > Shipping options. This should hide the all shipping costs until the customer enter’s their shipping address on the cart or checkout pages.

    I’m closing this topic here. If you need further assistance with this issue, please contact the WooCommerce support team directly.

    Best,
    Diego.

    Thread Starter Robert Orzanna

    (@orschiro)

    Thanks, Diego!

    It’s already enabled, but apparently not working. ??

    View post on imgur.com
    View post on imgur.com
    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @orschiro,

    You are right. I tested this with Fluid Checkout activated and activated and our plugin is not completely respecting that option to “hide the shipping costs until an address is entered”.

    We will fix this and let you know once an update is available.

    Thanks for the patience.

    Best,
    Diego.

    Thread Starter Robert Orzanna

    (@orschiro)

    Great, thank you!

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @orschiro,

    The problem has been fixed and the changes will be available with the next update of the plugin, which is set to be released in a few days.

    You can also use the beta version from the link below:

    I’m closing this ticket for now. If you need further assistance related to this issue, simply reply to this message to re-open it.

    Best,
    Diego.

    Thread Starter Robert Orzanna

    (@orschiro)

    Working perfectly, thanks for this improvement!

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.