• Resolved justin_19

    (@justinsmith19)


    Hi there

    We’ve tried getting support at woocommerce.com, but no response.

    We would simply like to hide the following Woocommerce Subscription info message: “A subscription has been removed from your cart. Due to payment gateway restrictions, different subscription products can not be purchased at the same time.”

    Please advise.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Stef

    (@serafinnyc)

    Hello @justinsmith19 if you have a valid license you need to submit a ticket there as this is for general question only for WooCommerce core. We do not support Woocommerce Subscriptions or any sort of customization in this forum per guidelines.

    It’s best to find a developer either on our Slack space or on a freelancer site to help you with hooking the message.

    Hey there, @justinsmith19! Thanks for contacting us.

    We’ve tried getting support at woocommerce.com, but no response.

    The Happiness Engineer team works hard to reply to all tickets very quickly, but sometimes there’s a backlog and it can take a bit longer.

    Please know our team will reply to you as soon as possible!
    Do you have the ticket number? If you do, we can check to confirm we got your ticket, if you want.

    But, as mentioned, since your request is for customization, we might not be able to help you with that.

    You can visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there too.

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

Viewing 2 replies - 1 through 2 (of 2 total)
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