• Resolved adamvincent

    (@adamvincent)


    Tab is showing even though there is no files. I noticed that there was a topic created regarding this issue. But didn’t see any solution. I did check the logs and there is no logs from WooCommerce Product Attachment.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Adamvincent,

    Thanks for reaching out to us!

    In most of the cases, it hide the tab once no attachment available.

    But, if you are using a custom theme template, then it might be that the plugin CSS code doesn’t apply.

    Best Regards,
    Hitendra & DotStore Team

    Thread Starter adamvincent

    (@adamvincent)

    I’m using the theme flatsome.

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Adamvincent,

    Thanks for sharing the theme name.

    We have tested with the Flatsome theme but unable to reproduce the issue.

    Can you please share the site URL so, we can check and might helps to resolve your query.

    Best Regards,
    Hitendra & DotStore Team

    Thread Starter adamvincent

    (@adamvincent)

    Please, see the tab “Produkt-/S?kerhetsdatablad”

    https://www.nolab.avgroup.se/produkt/dysa-125/

    This is how it shows when there is a file attached:

    https://www.nolab.avgroup.se/produkt/kroon-oil-abacot-mep-150/

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Adamvincent,

    Thanks for sharing the URL.

    Based on the troubleshooting, the issue might be related the custom accordion that you have used into your site.

    Please apply the below change to make it work.

    File Path:- “/plugins/woo-product-attachment/public/class-woocommerce-product-attachment-public.php”

    Line no:- 470

    Replace the line with this:- [id$=”wcpoa_product_tab”] {

    Click here to review the screenshot for exact idea.

    Best Regards,
    Hitendra & DotStore Team

    Note: We will update this changes in upcoming version, to make it compatible and you never lost on version update.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Hide tab when no files?’ is closed to new replies.