High CPU usage

  • Resolved Heba Fareed

    (@hebafareed)


    3 years, 11 months ago

    Hi there,

    I’ve a store with about 6000 products, we have been reported slow admin-ajax requests taking over 80 seconds, which cause high load on the server, here’s the report from WPengine server support:

    “You have some admin-ajax requests taking over 80 seconds to complete. These requests were causing a bottleneck on the previous server due to how long they take to complete. Here’s a breakdown of these requests:

    The slow calls are coming from your facebook-for-woocommerce plugin in these files:

    wp-content/plugins/facebook-for-woocommerce/includes/Products/Sync.php
    72:write_product_feed_file

    wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php
    195:write_product_feed_file
    489:write_product_feed_file
    538:write_product_feed_file

    wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php
    394:write_product_feed_file”

    And here’s a screenshot of the report:
    https://monosnap.com/file/PQk4BuXmw44yytG6ymdE3flixC8FBW

    This plugin is vital for us, but we are suffering highly from server load. Please let me know what to do!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AJ a11n

    (@amandasjackson)

    Hi @hebafareed

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Plugin Support AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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