• Resolved omahoung

    (@omahoung)


    I have a high CPU usage when using this plugin. This happens only on the back-end, front-end is normal. When the plugin is deactivated all becomes normal again.

    I am on SiteGround, I broke the CPU usage limit while browsing the admin pages (I was not editing any Elementor page, nor on the plugin’s settings).

    I don’t know exactly when this began, maybe after one of the last updates (maybe 1.9.0).

    This is a big issue, if there is no fix, I will have to delete the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter omahoung

    (@omahoung)

    When checking with Query Monitor I see a HTTP API call in error.

    Method: GET
    URL: https://wphtmega.com/library/wp-json/htmega/v1/templates
    Status: cURL error 28: Operation timed out after 25010 milliseconds with 0 bytes received
    Caller: HTMega_Template_Library::request_remote_templates_info()
    Component: Plugin: ht-mega-for-elementor
    Plugin Contributor HT Plugins

    (@htplugins)

    Hello @omahoung

    Would you please check now and let me know if you are getting the issue now?

    Thread Starter omahoung

    (@omahoung)

    On plugin reactivation there was the HTTP API call, it lasted about 2s. After that when browsing the admin pages, there was no API call anymore, and no high CPU usage. All is back to normal.
    Thanks for the fast fix.

    • This reply was modified 2 years, 3 months ago by omahoung.
    Plugin Contributor HT Plugins

    (@htplugins)

    Hello @omahoung

    It is our great pleasure that we were able to help you.

    If you need any further assistance, don’t hesitate to reach out.

    We’d love to assist you with that.

    Best wishes,
    Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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