• I’m trying to use your plugin with the Divi Theme from ElegantThemes and editing any page using the Divi builder makes my browser kill my CPU and the editor pretty much becomes unusable.
    I’ve tested all the plugins I have installed and Membership 2 is the culprit.
    Any idea of what could be the source of the problem? The guys at ElegantThemes told me to ask you for help since they can’t offer support for 3rd party plugins. I’m sure I’m not the only one experiencing this problem since there are many Divi users out there.

    I would really need help as quick as possible.

    Thanks in advance!

    https://www.ads-software.com/plugins/membership/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello dpcdpc11,

    I hope you are well!

    I have tested Divi theme along with the Membership 2 plugin and can’t reproduce the same. The Divi builder is working well from my end.

    Just want to clarify, is the browser that stucks or the web page itself? Are you on shared hosting?

    Is this happens when all the plugins are deactivated?

    Deactivate every plugin except Membership 2 and test again if the Divi editor will stuck again.

    Try to increase the PHP memory limit. Add this to wp-config.php:

    define( 'WP_MEMORY_LIMIT', '256M' );

    Would you please post here a link to your site?

    Please advise,

    Cheers,
    Nastia

    Thread Starter dpcdpc11

    (@dpcdpc11)

    Thanks for the reply Nastia!

    Yes, the browser tab crashes when I update the page and Chrome gives me the option to Kill or Wait. And in the meantime this unresponsive tab is keeping my CPU at 25% usage which is a lot considering I have an i5 2500K CPU which is pretty powerful.
    And this happens only when there are a lot of modules in the Divi builder. Try for example this setup: https://snag.gy/3knbtF.jpg
    This kind of setup is the one that kills my page. Monitor the CPU and please let me know if you see spikes in usage which scrolling up and down the Divi builder and if it crashes the browser tab for you too.

    Yes I’m on shared hosting but I’m not sure PHP has anything to do with this since PHP is processed at server side and my problem is with the browser. Definitely some Javascript or Ajax is screwing the browser and the CPU.

    The link to the site won’t help you much since I’ve disabled the Membership 2 plugin because I’m going on a one week vacation (that’s why I needed help fast!) and I wanted the client to be able to edit some of the content until I get back.

    Best,
    Cristian

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello dpcdpc11,

    What version of Divi you have? Do you use any extensions in your Chrome? If yes can you disable all of them and see if this issue still occurs?

    kind regards,
    Kasia

Viewing 3 replies - 1 through 3 (of 3 total)
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