High shipping price issue.

This version of the plugin is designed for small business owners. The plugin treats each item as a separate package and it will show a sum price. That may be the reason to get the higher price.

The Plus version of the plugin has more packaging options such as Box Packing, Weight based Packing. So that multiple items can be shipped in a single package.

Hello Nishad,

Thanks for the reply.

You mean it treats each item as a separate package and give shipping price for each package e.x if shipping rate is $5 and I have two items in cart then my total shipping price would be $10.

But still it is showing prices to high https://www.awesomescreenshot.com/image/2543483/d66713a88e4182bdbc30d49e46da3f89 can you please tell on which basis this price is calculating by the plugin.

Thanks

Hi gautam14,

Could you please provide me with your debug request and response? It required debugging further.

Hi Nishad,

This is the response:

FedEx ADDRESS VALIDATION RESPONSE:

stdClass Object
(
[HighestSeverity] => ERROR
[Notifications] => stdClass Object
(
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication Failed
)

[TransactionDetail] => stdClass Object
(
[CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
)

[Version] => stdClass Object
(
[ServiceId] => aval
[Major] => 2
[Intermediate] => 0
[Minor] => 0
)

)

FedEx RESPONSE:

stdClass Object
(
[HighestSeverity] => NOTE
[Notifications] => stdClass Object
(
[Severity] => NOTE
[Source] => crs
[Code] => 819
[Message] => The origin state/province code has been changed.
[LocalizedMessage] => The origin state/province code has been changed.
)

[TransactionDetail] => stdClass Object
(
[CustomerTransactionId] => *** WooCommerce Rate Request ***
)

[Version] => stdClass Object
(
[ServiceId] => crs
[Major] => 16
[Intermediate] => 0
[Minor] => 0
)

[RateReplyDetails] => Array
(
[0] => stdClass Object
(
[ServiceType] => FIRST_OVERNIGHT
[PackagingType] => YOUR_PACKAGING
[DestinationAirportId] => EWR
[IneligibleForMoneyBackGuarantee] =>
[OriginServiceArea] => A2
[DestinationServiceArea] => A1
[SignatureOption] => SERVICE_DEFAULT
[ActualRateType] => PAYOR_ACCOUNT_PACKAGE
[RatedShipmentDetails] => stdClass Object
(
[ShipmentRateDetail] => stdClass Object
(
[RateType] => PAYOR_ACCOUNT_PACKAGE
[RateScale] => 14
[RateZone] => 06
[PricingCode] => PACKAGE
[RatedWeightMethod] => ACTUAL
[DimDivisor] => 139
[FuelSurchargePercent] => 2.75
[TotalBillingWeight] => stdClass Object
(
[Units] => KG
[Value] => 1.19
)

[TotalBaseCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 101.74
)

[TotalFreightDiscounts] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[TotalNetFreight] => stdClass Object
(
[Currency] => USD
[Amount] => 101.74
)

[TotalSurcharges] => stdClass Object
(
[Currency] => USD
[Amount] => 6.75
)

[TotalNetFedExCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 108.49
)

[TotalTaxes] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[TotalNetCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 108.49
)

[TotalRebates] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[TotalDutiesAndTaxes] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[TotalNetChargeWithDutiesAndTaxes] => stdClass Object
(
[Currency] => USD
[Amount] => 108.49
)

[Surcharges] => Array
(
[0] => stdClass Object
(
[SurchargeType] => RESIDENTIAL_DELIVERY
[Description] => Residential delivery
[Amount] => stdClass Object
(
[Currency] => USD
[Amount] => 3.85
)

)

[1] => stdClass Object
(
[SurchargeType] => FUEL
[Description] => Fuel
[Amount] => stdClass Object
(
[Currency] => USD
[Amount] => 2.9
)

)

)

)

[RatedPackages] => stdClass Object
(
[GroupNumber] => 1
[PackageRateDetail] => stdClass Object
(
[RateType] => PAYOR_ACCOUNT_PACKAGE
[RatedWeightMethod] => ACTUAL
[BillingWeight] => stdClass Object
(
[Units] => KG
[Value] => 1.19
)

[BaseCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 101.74
)

[TotalFreightDiscounts] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[NetFreight] => stdClass Object
(
[Currency] => USD
[Amount] => 101.74
)

[TotalSurcharges] => stdClass Object
(
[Currency] => USD
[Amount] => 6.75
)

[NetFedExCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 108.49
)

[TotalTaxes] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[NetCharge] => stdClass Object
(
[Currency] => USD
[Amount] => 108.49
)

[TotalRebates] => stdClass Object
(
[Currency] => USD
[Amount] => 0.0
)

[Surcharges] => Array
(
[0] => stdClass Object
…

UPS RESPONSE:

<?xml version=”1.0″?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service>12</Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>3.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>23.64</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>23.64</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>3</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>23.64</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>23.64</MonetaryValue></TotalCharges><Weight>2.7</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>3.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>

<?xml version=”1.0″?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service>03</Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>3.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.21</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.21</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery/><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.21</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.21</MonetaryValue></TotalCharges><Weight>2.7</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>3.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>

gautam14,

Apologies for the delay in response,

Unfortunately, the FedEx debug response is not complete. Hence it is a little difficult for us to analyse with it. Kindly raises a query to support.xadapter.com with full debug request and response. We will check it and get back you very quickly.