• Resolved reinispro

    (@reinispro)


    Hello Antoine,

    Sorry for not responding previous time I asked this same question, got in to prediction game and forgot about it.
    So problem is the same as in (https://www.ads-software.com/support/topic/highcharts-api-3/)
    In short: Here’s the image (https://ibb.co/gSkdwnh)
    As you can see the top chart isn’t giving out any data, but next one is, as if the first chart didn’t know where to get data.

    To answer questions on previous topic:
    No errors
    Only changed themes, but it doesn’t work with any of them, and if I recall correctly only thing I changed plugin wise was, I added extension you made for me called “Variable lock times”. I don’t know precisely, but it stopped working some time after that.
    I have the most recent version of plugin, everything works flawlessly except charts.

    • This topic was modified 3 years, 2 months ago by reinispro.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author AntoineH

    (@antoineh)

    Hi @reinispro, a quick message to let you know I didn’t forget about your question. But I will need some more time before I can dive into this problem.

    Thread Starter reinispro

    (@reinispro)

    It’s okay Antoine, it’s not a priority, just when you have time and if you can think of anything, would be nice if it would get solved. Nevertheless thanks for your help.

    • This reply was modified 3 years, 1 month ago by reinispro.
    Plugin Author AntoineH

    (@antoineh)

    Looks like the data array for the chart is wrong. As mentioned before it will be difficult to debug. But maybe you can send me some extra information that will make this clearer.

    1. Can you send me the html source of the page?
    2. Can you check if there are any errors in the javascript console of your browser?

    Thread Starter reinispro

    (@reinispro)

    I will send you html source and javascript error message in email.

    Plugin Author AntoineH

    (@antoineh)

    Problem was caused by an outdated extension plugin. Problem was fixed by updating the extension.

Viewing 5 replies - 1 through 5 (of 5 total)
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