• Resolved lshr

    (@lshr)


    Hello,

    I have highlighted “first term occurrence only” and it is not working. Is there something else I should be doing to make it work?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Hi,

    Please provide more information about this page and your setup. Especially if you’re using any builders and/or ACF and about your caching plugins.

    Thread Starter lshr

    (@lshr)

    hello. I’m using KadenceWP Virtue Premium theme, and SiteOrigin Page Builder and Widget. Site Ground caching. No ACF.

    thanks.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Can you please create a regular page without the builder to see if it also has the issue? That would allow us to pin the problem to the builder (or not)

    Thread Starter lshr

    (@lshr)

    I made a test page without the SiteOrigin page builder and it works correctly.

    What now?

    Thanks!

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Thanks for checking that! It means that likely there’s some conflict between our plugin and the builder, we’ll try to resolve that, but it may take a while.

    Can you provide the simple steps to reproduce? For example what elemnts of the builder you use etc. ?

    Thread Starter lshr

    (@lshr)

    No rush. We’re in development mode.

    We don’t do anything special. The site is KadenceWP virtue premium theme, SiteOrigin Page Builder and SiteOrigin Premium widgets, but the pages are basically simple rows with the standard SiteOrigin TinyMCE Editor.

    Thanks again for the help. We’ll go premium when our site goes live.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Thanks for this additional information, we’ll investigate in the next few days.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Thanks for your patience.

    We’ve tried to replicate the issue locally by installing the fresh site with just SiteOrigin builder and our plugin, but we couldn’t replicate the issue – meaning – our plugin works on the pages built with the builder on the default settings.

    Screenshots of both back and front below:

    https://monosnap.com/file/VvGaob7T4O21zmV4kilOcMxnFCCmn9
    https://monosnap.com/file/El00mURfpesnmFV2UNPsc6y1dXqAVn

    Thread Starter lshr

    (@lshr)

    Thanks for looking into this. I appreciate it.

    I think what happened was the one of our other plugins did an update that fixed the problems, and it just “went away”.

    Thanks again. We like your plug-in and will continue to use it for this site.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Highlight first term occurrence only not working’ is closed to new replies.