Hijacked Reseller Plugin

  • For the past week all of our traffic and sales are being sent to another reseller account. They have hacked our site/plugin. The site has our branding, but the sales go to a company called “Domains Priced Right”. All their info is listed in the admin section of the app, linking to their page. I deleted the app and reinstalled, linked to our Reseller account and it went straight back to “Domains Priced Right”.

    I called GoDaddy Resellers support, waited 40 minutes and the guy from support disconnected me as soon as I told him the issue. BTW, it was the Asian support center. I have disabled the plugin but that’s not the answer. Now I know why our sales are off this month by about $3000, being stolen by Domains Priced Right!! Scammers!!

    I’m not very happy, and the level of support is ZERO.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author kmarkum666

    (@kmarkum666)

    Hey, There is one thing that stand out to me around why your plugin is going to Domains Priced Right, and that is usually due to your Reseller plan expiring from your account. Once a plan is expired we create a redirect from your Reseller plan to Domains Priced Right 17 days after your reseller plan fails billing. So Domains Priced Right didnt hack your account or plugin.
    Only our support team can restore the billing of your reseller plan in this case.

    Thread Starter calderwood

    (@calderwood)

    Account is not expired.fully paid up.

    Plugin Author kmarkum666

    (@kmarkum666)

    I am not able to replicate this in any of my plugin sites they are all loading the correct plans at hand so its a bit hard to troubleshoot this directly. We will need to have you go through support and go through an account esclatation so we can dig into your account itself. I know you said they werent helpful but my team would need to get access to the account to dig into this further, we would need account access.

    The plugin defaults to DomainsPricedRight when a reseller plan is no longer active. Or if it was set up to a trial Reseller. But based on the the initial post it sounded like it was correctly set up.

Viewing 3 replies - 1 through 3 (of 3 total)
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