Hint Box Design in Quiz

  • Resolved davidlima61

    (@davidlima61)


    2 months, 1 week ago

    Dear Support Team,

    I hope this email finds you well.

    I am reaching out regarding an issue I encountered with the “hint” feature in one of the quiz questions on my platform. When users click on the hint button, the text in the hint box is not visible because the text color is too dark, and the background color of the hint box matches the quiz’s background.

    Could you please guide me on how to adjust the design of the hint box to make the text clearly visible? Specifically, I’d like to know how to change the background color or text style of the hint box.

    Thank you for your assistance! Please let me know if you need any additional information to resolve this issue.

    Best regards,

    David Lima

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @davidlima61,

    Thank you for your topic.

    I would like to note that you can edit the text color for the hint text using the rich editor.
    See the screenshot below:

    View post on imgur.com

    If you have any further questions or require assistance with this, please don’t hesitate to let us know.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @davidlima61,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

    Thread Starter davidlima61

    (@davidlima61)

    Hello,

    Sorry for the delay. I don’t have that toolbar. Can you tell me how to get it?

    Thank you

    Plugin Support Jasmine

    (@hyenokian)

    Dear @davidlima61,

    Thank you for getting back to us.

    We’ve checked your case, and it seems everything is working properly on your end.
    See the screenshot below:

    View post on imgur.com

    Please confirm if everything is functioning correctly on your side now.

    As for the issue with the editor tools not appearing, it could be a conflict with another plugin, which might be causing this behavior.
    Please do?troubleshooting?by?deactivating the plugins one by one, to find the possible conflicting plugin.

    Please make sure to disable caching temporarily when troubleshooting.

    Here is a useful link to help you with troubleshooting:
    https://ays-pro.com/blog/how-to-troubleshoot-your-wordpress-website

    You can make a?DB Backup?beforehand for your safety (you can use?UpdraftPlus).

    Additionally, please provide a screenshot so we can better understand your case and guide you accordingly.

    Looking forward to hearing from you.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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