Hippoo Deleting Attribute (Brand) Information

  • I noticed that when I am updating product price or stock quantity from Hippoo app, the Hippoo app is deleting my Brand Attribute.

    Why is it happening so?

    Please do not delete my attribute of Brand.

    • This topic was modified 2 weeks, 6 days ago by ssingare.

    The page I need help with: [log in to see the link]

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  • Plugin Support hippoosupport

    (@hippoosupport)

    Dear @ssingare,

    We have looked into the issue, and fortunately (or unfortunately), it is not caused by the Hippoo app.

    The Hippoo app only updates the specific properties you edit, such as stock quantity or price, and does not modify other attributes. It is possible that another plugin is interfering when WooCommerce processes API updates. We recommend disabling other plugins and checking if the issue persists.

    If you have a test or staging website, we would be happy to assist you in reviewing the issue further.

    Best,

    Plugin Support hippoosupport

    (@hippoosupport)

    Hey @ssingare

    Just give you a quick update on this. We’ve identified the issue and will be fixing it in the next version. Appreciate your patience!

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