Histogram vs. Heat map stats mismatch

Hi there,

The histogram is okay. Could you please clarify which heatmap view you referring to? A screenshot would be super helpful. To upload and share a screenshot, you can use this platform: https://snipboard.io

Details on how to make screenshot can be found here: https://wordpress.com/support/make-a-screenshot

Thanks Animesh:
https://snipboard.io/IE4WFp.jpg

Hi there

We only log views in the map view if we can properly identify the visitor’s country. If we’re unable to for some reason, then it won’t get logged there. So it’s expected that the map views may be lower than the number shown in the main histogram view.

Hope that helps!

Hi Dan,
Yes it does—thanks for explanation.