• Resolved elgreco1988

    (@elgreco1988)


    Hi,

    I have the pro version and I have suddenly this issue with one of my imports. I have it running for months now with cronjob, and it was running smoothly.

    Now when I go into the import, I see the error message: History file not found. Probably you are using wrong encoding..

    I tried all the options mentioned here:
    https://gist.github.com/trey8611/aa88ad54c6a39abf086ade19f9756e28
    Only option 8 with Sessions / Database schema I did not yet try, but I cannot imagine this is the issue

    Even using a different .csv file, it is giving me this error.

    Else, nothing worked for me.

    Creating a new import will not work for me, as I imported more then 70K products, and I use the same file to delete products that are no longer present in the file.

    Other imports are working fine, just this one is not working anymore.
    Any idea how to fix the issue?

    Thanks

    • This topic was modified 2 years, 7 months ago by elgreco1988.
    • This topic was modified 2 years, 7 months ago by elgreco1988.
Viewing 1 replies (of 1 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi,

    Other imports are working fine, just this one is not working anymore. Any idea how to fix the issue?

    I’m not sure if there’s anything we’d be able to do if the guide you linked to didn’t help, but we can take a look to confirm that. Please open a support request at https://www.wpallimport.com/support/ so we can check the issue on your site.

Viewing 1 replies (of 1 total)
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