HITHEME – Where is mailchimp?!?!?

  • Resolved ryanrobinson32

    (@ryanrobinson32)


    7 years, 6 months ago

    I just bought SW addons, HITHEME, because it integrates with Woo commerce, it had a mailchimp signup at the bottom, so I created a mail chimp account, and conneted the plugin on the site, but I just CANNOT for the life of me find where the hell this thing is??? Its not a widget, but its displaying on the front page/homepage… Where the hell is it, so I can edit it?? And why is it so hard to find?!?!?!?

Viewing 6 replies - 1 through 6 (of 6 total)

  • This is a support thread for the Mailchimp for WordPress plugin. You would need to ask SW for support if you purchased your theme there.

    https://support.ytcvn.com/index.php

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    I’m marking this as resolved since this is not related to our plugin.

    Thread Starter ryanrobinson32

    (@ryanrobinson32)

    @sharonq – I tried unfortunately their website doesn’t work! You cant get into the account once you create it, so you cant see any of their responses to the ticket, nor see anything else in the account, Ive even tried creating a new account to see if that would help, and got the same results… I need help.. ??

    Ryan – this is not the place to ask for help.

    You can also buy HiThemes at Themeforest – it comes with 6 months of support there.

    https://themeforest.net/item/hitheme-responsive-woocommerce-wordpress-theme/19618312

    Thread Starter ryanrobinson32

    (@ryanrobinson32)

    @sharonq – sorry but I in fact purchased the upgrade, and got the entire year support package, their support website still doesnt work… I dont know what to do, Ive tried emailing MAGENTEACH, YOUTECH, ENVATO, and WORDPRESS…..

    Im not sure how to get help here… Thanks for your help.

    Ryan

    Are you very new to WordPress?

    This is a support forum for a specific wordpress plugin. Plugins are like added features to wordpress – like buying a trailer hitch for your car. This plugin connects a WordPress site to Mailchimp. Your theme already does that so you don’t need it. The person who is proving support is doing so for his plugin only. Asking for help here is like driving your car to a trailer installation place and complaining about the engine. Its not the place to be and no one can help you here.

    You get help from the person you purchased HITheme from.

    NOT from WordPress
    NOT from ENvato
    NOT here

    You mentioned Smart Addons in your first post so I assume that is where you purchased it from.

    To get support from SW you must put a ticket in their system.

    In this case this is the site: https://support.ytcvn.com/

    To open a ticket you need to click OPEN A TICKET then choose SMART ADDONS – REPORT AN ISSUE then give them your order number.

    Do you have an order number?

    Once you enter the info into their system you will get a ticket number via email.

    Do you have a ticket number?

    Stop randomly emailing people and posting on support forums.

    If that is not working for you go directly to the Smart Addon support page and start a chat with their sales team and they can advise you.

    https://www.smartaddons.com/support/tickets

    I’m assuming you are just new to WordPress and confused – but if If you have “borrowed” a copy of the theme from someone instead of purchasing it directly from Smart Addons there is no support as you do not have an order number – in this case you need to actually buy a copy.

    I will not respond to any further comments – just hoping this gets you pointed in the right direction.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘HITHEME – Where is mailchimp?!?!?’ is closed to new replies.