• Resolved antoine69

    (@antoine69)


    Hi,

    Products show with their star rating on shop page and everywhere.
    I’d like to hide the stars because I only collect reviews for the whole site, not products.
    How could I get rid of the Star Ratinf please ?

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    Go to the WooCommerce > Settings > Products and disable ratings. Though, keep in mind that Google considers product ratings more valuable than ratings for of the website (which they see as “self serving” because you control the website).

    Thread Starter antoine69

    (@antoine69)

    Hi,

    I’ve already tried, in the meantime to disable Woocommerce Reviews, but it disables all, and my Reviews disappear both in the dedicated page for all the Reviews, and on homepage where I have [site_reviews] shortcode.
    So, hopefully, my reviews hadn’t 100% disappeared, I found my reviews in the dustbin of the Reviews. So I restored them and they are back, but I’m also back to my basic problem.
    I sell music LPs that are all with 1 unit in stock, so I don’t need product reviews.
    So, still, I don’t know how to make the Stars Reviews disappear, maybe in CSS ?

    Thanks

    Plugin Author Gemini Labs

    (@geminilabs)

    What is your website?

    Are you using a page builder plugin?

    Thread Starter antoine69

    (@antoine69)

    Hi,

    Yes I use DIVI, look at my site here https://www.vinyls80s.eu/produit/disque-vinyl-33t-the-bangles-different-light/ for example, in each Product page, in addition to the 5 stars showing under each thumbnail, under the top banner, the 5 stars appear on the left.

    Thanks

    Plugin Author Gemini Labs

    (@geminilabs)

    Since you are using Divi, add this CSS to your website to hide the product ratings on the shop page when the “Show Rating” option in the “Woo Products” widget settings it turned off (FYI this will be fixed in Site Reviews v7.3.0 so after that update is released, you can remove the CSS from your website):

    .et_pb_shop_no_rating .glsrw-loop-rating {
    display: none !important;
    }
    Plugin Author Gemini Labs

    (@geminilabs)

    Regarding the stars above the single product page, I am not sure why this is happening.

    The rating on single product pages is added to the page with the WooCommerce woocommerce_single_product_summary action hook. Are you using that action hook in any way in a code snippet?

    Thread Starter antoine69

    (@antoine69)

    Your CSS code works perfectly.

    About the 2nd problem, I use DIVI Theme Builder to display my single product page and categories page.

    There was some Reviews ticked in the Module and now it’s disabled, BUT the stars still show.
    I have this shortcode [site_reviews_summary] on homepage. I’ve disabled it but nothing changes on Product page.
    I’ve also hidden the brief description of the product but still the Stars appear. I don’t see.

    I’ve emptied my Firefox cookies. Still, I don’t understand where it’s coming from.

    By the way, on homepage, I’ve added the 2 shortcodes: [site_reviews_summary] and [site_reviews] to show the reviews on homepage. It seems I don’t need the [site_reviews_summary] shortcode, correct ?
    Thanks

    • This reply was modified 1 week, 3 days ago by antoine69.
    Plugin Author Gemini Labs

    (@geminilabs)

    The [site_reviews] shortcode displays your reviews.

    The [site_reviews_summary] shortcode display the rating summary of your reviews.

    Please try this:

    1. Go to the “Site Reviews > Settings > Integrations > WooCommerce” page and disable the integration.
    2. Go to this product page: https://www.vinyls80s.eu/produit/disque-vinyl-33t-the-bangles-different-light/
    3. Write a review using the WooCommerce review form and confirm that the new review displays on the product page.
    4. Refresh the product page.

    Do you still see the rating at the top-left of the page under the site logo?

    Thread Starter antoine69

    (@antoine69)

    Hi,

    I’ve just disabled Woocommerce integration:
    Go to the “Site Reviews > Settings > Integrations > WooCommerce” page and disable the integration.

    And it works.
    Woocommerce integration is ONLY for products reviews ? As I don’t need it, Woocommerce integration set to NO makes sense ?
    Thanks

    Plugin Author Gemini Labs

    (@geminilabs)

    You likely don’t need the integration if you are not using the reviews on the products.

Viewing 10 replies - 1 through 10 (of 10 total)
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