Hold credit card charge

  • Resolved leslieannetd

    (@leslieannetd)


    3 years, 10 months ago

    Hi, is there a way we could process the order, and then the charge will not process yet until the admin checked the document provided to purchase the product? It’s like holding the credit card charge, then the card will be charged once the document was verified.

    Let us know if this is possible. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Cara

    (@dcka)

    Hi, @leslieannetd!

    That certainly is possible, but it will depend on the payment gateway you’re using on your site.

    Most payment gateways have a setting for when to capture charges. For example, with Stripe, there’s a “Capture” setting (no. 7 here). When it’s checked, charges are captured immediately. When it’s unchecked, charges are only authorized and store admins need to manually capture them within 7 days.

    If you’ll let me know which payment gateway you’re using, I can help you check which setting you can use! ??

    Thread Starter leslieannetd

    (@leslieannetd)

    Hi @dcka
    Thank you so much for your reply.

    We will be using Authorize.Net Credit Card, does it have that setting?

    Plugin Support Cara

    (@dcka)

    Hi, @leslieannetd!

    We will be using Authorize.Net Credit Card, does it have that setting?

    There are quite a few Authorize.Net plugins out there. Do you have a link to the one you’ll be using?

    For example, the Authorize.Net plugin we have in WooCommerce.com, has the setting “Transaction Type” under Credit Card Settings that does what I described above.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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