Holiday – out of office

And back again to solve all your queries and issues.

Best,
Joris

Hi Joris,

I set up all the facebook feed, however the sale price comes without vat.

Where do I fix this?

Thanks

@sergiom87 Thanks for using our plugin and reaching out to us.

I have tried to reproduce your issue by creating a Facebook feed that contains products that are on sale. Those products have the correct price (including VAT) in the feed so I am unsure as to where it goes wrong on your side.

Do you have a link to a product page for a product that is on sale and can you give me the URL of the created Facebook feed?

Thanks!
Joris

I believe it must be related with some woocomerce config.

I checked the links of the products on the feed and they work well showing products with vat.

The only problem is that the PRICE Row shows products without VAT.
Do you know if there’s any configuration on woocomerce that might affect this?

@sergiom87 I would need some extra information from you to see how you configured the feed.

Could you go to the “Manage feeds” page and add this to your URL &debug=true

Your URL should look something like this now:
….wp-admin/admin.php?page=woosea_manage_feed&debug=true

On the screen you should now see a box with a red line on the left side. Could you copy / past the content of that box and e-mail it to me? It will help me to understand how exactly you have configured your product feeds and what the status of them is.

Thanks,
Joris

Email sent!

Thanks!

And issue solved ??