Home not working

Hello,

What you’re experiencing shouldn’t happen and it’s probably a conflict or bug with your current setup.

First recommended step is the conflict test (ideally in a staging environment):

??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

Please let us know when you find the conflict so that we can take a look and see what we can do about it.

Kind regards,

Now my home is working. but how can i get rid of the es_es slang on the url? when i disable the plugin to check on some issue, it stops working cause it redirects me to that “es_es” page, also happens when i try to change the slug.

How could i totally remove the plugin to reinstall everything again?? i will much apreciate your help on this one, ive been having a lot of problems with this site and i need to know if any of them iare related to trp.

Thanks a lot

Hello,

Unfortunately it is most likely a conflict between plugin / theme or plugins between them.
Probably a caching or optimization plugin saved the default language with the option “Use a subdirectory for the default language” ( es_es ) in the .htaccess

Please create a screenshot with the contents of the .htaccess file.
And please do the compatibility test that is above exposed.

Kind regards,

I have exactly the same problem. I don’t find the .htaccess file anywhere.

Hello @enricga

You need to go to the root file of the website. there the file will be found.
If you are using cpanel you may have to activate a certin option. Please look at this video explaining how to find it.

Cheers,

This is the content of my .htaccess
————————
# BEGIN WordPress
# Las directivas (líneas) entre BEGIN WordPress y END WordPress se generan dinámicamente
# , y solo se deberían modificar mediante filtros de WordPress.
# Cualquier cambio en las directivas que hay entre esos marcadores se sobreescribirán.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress
————————

I see nothing unusual..
The compatibility test gave me no clue.

Hello @nanincv,

Please create a ticket at: translatepress.com/ask-a-presale-question and mention this link as this need to be investigate in more depth.

Kind regards,