Hi @auratio,
My name is Narek and I am the Director of the Customer Care team. I am pleased to make your acquaintance, although I regret that it is under these circumstances. I sincerely apologize for any inconvenience you may have experienced.
To assist you better, would you kindly reinstall the plugin, enable the test mode, and provide us with your website URL? Please be informed that once the test mode is enabled, your live website will not be affected, and we can identify and resolve any issues you may have. We are committed to providing you with the best possible support and would appreciate another opportunity to assist you.
Thank you for your consideration. I look forward to hearing from you soon.
