• Followed a youtube tutorial on how to set up a WordPress website, using the “Responsive” theme. Everything went great til the part where you rearrange the page labels in the header menu. When using the “customize” box to add the “Home” label, followed the instructions, then went to “view page” and the default home page is GONE. Instead is a page that says “404 – Fancy meeting you here.”

    Completely confused now… looking for some guidance!

    Peace
    Cat

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    404 indicates failure to communicate with the server.
    – it could be configuration issue
    – it could be memory issue
    – it could be permalinks issue, review this: How to fix 404 error when using Pretty Permalinks? – it could be optimization issue – it could be a conflict with plugin: try resetting the plugin folder
    – it could be a conflict with theme: try switching to the default theme for a moment via FTP and see if that resolves the issue.
    – check for .htaccess file presence and check if the default wordpress mod-rewrite code is there or not. There are times when .htaccess file is not writeable or gotten deleted
    – Check the server error log for your hosting account. Ask your hosting provider for assistance to locate them.

    Thread Starter catlander

    (@catlander)

    Tara, thank you for these leads. I will chase down the ones I understand. I feel like it must be an simplistic solution, since it wasn’t a big change that caused this result. I just added the “Home” label to the menu, and poof!

    Thanks again for the help.
    Peace
    Cat

    Moderator t-p

    (@t-p)

    I just added the “Home” label to the menu, and poof!

    – To rule out any theme-specific issue, also try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

    Thread Starter catlander

    (@catlander)

    Hi Tara,
    I wasn’t able to figure out how to switch to the unedited default theme but I did switch themes briefly to see if that had any effect. I got the same result – “page not found.”

    I’m so green that I can’t even figure out how to get to the “current theme’s folder in wp-content.” The fact that I’m working this though Yahoo Small Business may complicate things, though I don’t know that for a fact.

    I’m sorry I can’t figure out how to utilize your advice better. Thank you for trying.

    Peace
    Cat

    Thread Starter catlander

    (@catlander)

    Tara,
    Is there an easy way to just delete the info/site/blog/everything that I have right now and start over?

    Peace
    Cat

    Moderator t-p

    (@t-p)

    Is there an easy way to just delete the info/site/blog/everything that I have right now and start over?

    If you need to save any content, delete everything and re-install.

    Review: https://codex.www.ads-software.com/Installing_WordPress

Viewing 6 replies - 1 through 6 (of 6 total)
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