Homepage is not loading Elementor content

  • Resolved thedevian

    (@thedevian)


    4 years, 7 months ago

    Hey guys.
    I’ve got the following problem after i installed Elementor Pro for the Homepage:
    When I am in edit mode via Elementor, the homepage looks exactly as it should look to customers. However, the page looks completely different when I visit it over the normal internet browser (without the Elementor editing environment). The pictures are consumed and many distances are not noticed (Many Lines and Spaces look Different). I have also included this problem in the attachment. The two pictures show the difference in the presentation.
    Just check the Screenshots i attached, there you can see the difference between the view in elementor and the actual site for customers. The Problem came, when i installed Elementor Pro instead of the free version and the Master Addon Pro Version. Maybe they are not compatible but i need them both.

    Can you please help me?
    Screenshots:
    https://ibb.co/2jyLMgK
    https://ibb.co/3cXw5qQ

    • This topic was modified 4 years, 7 months ago by thedevian.
    • This topic was modified 4 years, 7 months ago by thedevian.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Liton Arefin

    (@litonice13)

    Hi @thedevian,
    Thanks for let us know in details. It helps us a lot for understanding the problem.
    We’ve already started to investigate this issue. Trying to figure out the problem. I will update you asap(hopefully within few hours).

    Thanks

    Plugin Author Liton Arefin

    (@litonice13)

    Hi @thedevian,
    We just pushed an update regarding your issue.
    Can you please update now and let me know updates?
    Thanks

    Thread Starter thedevian

    (@thedevian)

    Thank you very much!
    Looking forward for the fix, so our business site is available again.
    If you need further informations, feel free to ask.

    Greetings,
    Thomas

    Thread Starter thedevian

    (@thedevian)

    Hey @litonice13
    it doesnt show any update on my plugins site of the wordpress homepage.
    How should i update?

    Thanks

    Thread Starter thedevian

    (@thedevian)

    This is my actual version of the plugin:
    https://gyazo.com/866c853fae5f8b26352f689a4d1670c4

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    This is my actual version of the plugin:

    Master Addons for Elementor (Pro) 1.4.5.4

    As you are a pro user and @litonice13 knows there is no cicumstances where the developer is allowed to support you here, please contact the developer on their site and do not use these forums for that.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 6 replies - 1 through 6 (of 6 total)
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