Hompage Interface Displays but is Disabled

  • Resolved cmccarter

    (@cmccarter)


    6 years, 6 months ago

    Hello,

    I enabled the standard interface for the homepage to see if it was something I wanted there vs the floating. Having changed my mind I disabled the standard interface for the homepage and saved the settings. The standard interface is still showing on the homepage. I disabled the interface completely and re-enabled, same result. Deactivated and reactive, same result. Checked the box, saved, unchecked, saved. Same result, still displays on the homepage.

    Caching is disabled.

    Before I delete the plugin and settings so that I can re-install, I wanted to reach out for a possible solution.

    Thanks.

    • This topic was modified 6 years, 6 months ago by cmccarter.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi there,

    If standard share bar is there even after turning OFF standard sharing completely, it’s definitely related to cache. If you are still not sure, drop an email at support[at]heateor[dot]com regarding this.

    Thread Starter cmccarter

    (@cmccarter)

    Hello, it does not display when completely off. However it does display on the homepage even when homepage is unchecked from the standard options. I don’t have a caching plugin installed and the built in wordpress cache is set to no caching.

    Plugin Author Heateor Support

    (@heateor)

    If you have set an static page as homepage of your website, you can disable sharing at that particular page as mentioned at following link:
    https://support.heateor.com/how-can-i-disable-social-sharing-on-particular-pagepost

    I am still having this problem even though I disabled social sharing on a static homepage. Any other suggestions, please? Those icons aren’t aesthetically appealing on my homepage.

    Thanks!

    Plugin Author Heateor Support

    (@heateor)

    @jhazzi
    You can try disabling sub-options, one-by-one, in the Placement option at Standard/Floating Interface section at Super Socializer > Social Sharing page in admin to disable the icons at homepage. If that doesn’t help, let us know the url of your homepage so that we can help you out.

    Hey thanks for the reply….I figured it out. I am not really sharp with WordPress but there were three placeholders, if you will, and each contained content (the content appeared on the homepage) I went to each page to disable social sharing and that took care of it.

    I need help with something else and won’t segue to it from this post since it’s a different matter. I’ll keep checking the forum for a solution.

    Thanks again!

    Plugin Author Heateor Support

    (@heateor)

    @jhazzi
    Good to know you figured ??
    You can create a new thread if you want help on any other problem.

    @heateor
    You guys are simply great, thank you! I will definitely write a very positive review, as it’s been earned with a great product and support. ?? (But I’ll do it tomorrow since it’s 3:34AM here and I SHOULD be asleep!)

    Plugin Author Heateor Support

    (@heateor)

    @jhazzi
    Thanks for the review ??

Viewing 9 replies - 1 through 9 (of 9 total)
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