Honest Review of Amelia: Great Potential but Room for Growth

Amelia is undoubtedly a solid development with a lot of potential, but it still feels like it’s in a somewhat adolescent phase. While it’s a powerful tool, there are several areas that could use improvement, especially for Spanish-speaking users. The translations are quite poor, and you’re almost required to use plugins like Loco Translate to customize many elements. Additionally, the integration and workflows with WordPress leave something to be desired.

One of the aspects that continues to frustrate me is the client registration experience. The process doesn’t allow clients to input their information until after completing the purchase, when they receive an activation email with a link. This flow feels clunky, and the checkout screen isn’t clear enough in guiding users on what to do next—whether they should go to their dashboard to schedule appointments for packages, or follow through with creating a password. It’s messy, and although we’ve managed to work around it, there’s definitely room for major improvements here.

Another major issue I’ve encountered is the integration with WooCommerce. Amelia simply redirects the client to the WooCommerce checkout page, and while WooCommerce has a robust API, there is a clear lack of a more organic integration for the payment process. For countries that don’t use international payment methods, you’re left with no choice but to rely on WooCommerce, and the transition between Amelia and WooCommerce feels abrupt and disjointed. There’s a significant opportunity here to make the integration smoother.

Additionally, everything seems to require some form of page loading, saving, and refreshing. This makes me wonder if it’s worth building such a system on a platform like WordPress, which relies on PHP servers. This inevitably depends on the client’s budget, but it’s something to keep in mind.

The main challenge I’ve encountered is that configuring Amelia requires heavy reliance on the documentation and tutorial videos. However, the documentation isn’t always titled in a way that makes things easy to find, which led to some confusion on my part.

That said, the support team has been absolutely incredible. They’ve been there every step of the way to help configure everything I needed. However, Amelia still feels like it’s in its early stages, and there’s a lot of room for improvement—especially from a UX perspective in 2024.

• This topic was modified 5 months ago by bosquestudio. Reason: 3/5 seems honest and optimistic