Hooks & Filters & TRACKING ISSUE

  • Resolved thenikolayvelkov

    (@thenikolayvelkov)


    11 months, 3 weeks ago

    Hey guys,

    I’ve linked my website, I’m trying to track conversions & events on my website using Everflow.

    My issue is with tracking the Add-To-Cart event. J Cart has blocked the standard Woocommerce events like “Woocommerce_add_to_cart” and the Ajax equivalent and instead uses woocommerce_add_to_cart_fragments and update_order_review which isn’t directly accessible.

    I managed to add a filter to woocommerce_add_to_cart_fragments but it only works like 20% of the time. Completely unreliable in tracking Add To Carts on my website. I pass a user identification data like clickID and all that jazz and that’s why I need to hook it to an event instead of sending a postback on every button click.

    I like the plugin a lot but it’s messing with my tracking big time.

    Is there anything we can do?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Giacomo

    (@jakjako)

    Sorry, I was on vacation.
    I’m not really a tracking expert. Are we talking about server side tracking? Or client side one?

    Thread Starter thenikolayvelkov

    (@thenikolayvelkov)

    Heya, both server side & client side.

    I’m just saying that I need to somehow hook into the standard woo commerce events which don’t fire since J Cart blocks them and instead handles the add to cart a bit differently using woocommerce_add_to_cart_fragments and update_order_review, I can’t really hook directly to those 2 events.

    Is it possible to add the standard ?“Woocommerce_add_to_cart” in a future update.

    I’ve found a work-around for now.

    Plugin Author Giacomo

    (@jakjako)

    I just talked with our agency tracking specialist and he had no issue tracking events. The plugin uses the default woocommerce add to cart ajax action and adds items to cart in the standard way (the same that you get if you just enable the “ajax add to cart” on woocommerce – settings – products section). That’s strange.

    Plugin Author Giacomo

    (@jakjako)

    Topic closed for no answer. Feel free to open another one if you still need help ??

Viewing 4 replies - 1 through 4 (of 4 total)
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