• Resolved meeshellartdesign

    (@meeshellartdesign)


    Is anyone having issues with horizontal axis values not showing at 100% size, and when smaller than only every second value is listed, why can’t each value be listed together at a sharp angle?

    Also, I noticed when I added “ticks” through manual configuration, the hover over tooltip stopped working?

    Another minor issue, I cannot change the colour of the Y/Vertical Axis values (numbers) or hide the horizontal lines throughout the chart in the background.

    I am using Impreza theme and WPBakery Builder, and this is the best chart plugin I have tried so if I can get the above issues fixed I will be a happy camper, thank you.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor contactashish13

    (@rozroz)

    @meeshellartdesign could you please provide screenshots so that we can understand these issues?

    Thread Starter meeshellartdesign

    (@meeshellartdesign)

    Yes. If you can bare with me I will get screenshots next week. It’s a website I’m building at work. I cannot access at home. Thank you.

    Thread Starter meeshellartdesign

    (@meeshellartdesign)

    Update with screenshots and code!

    Manual code in use for all charts include:

    { “vAxis”: { “ticks”: [0, 25, 50, 75, 100, 125, 150, 175, 200, 225], “titleTextStyle”: { “color”: “white” }, “textPosition”: “out” } }
    All I adjust per chart are the ticks. This code also caused the hover tool tip feature to stop working which is a shame.

    Example of white lines and grey vertical axis numbers: https://i.imgur.com/4hKUTzd.png

    Inspect element reveals the vertical axis numbers to be text[Attributes Style] with #cccccc fill – cannot change with CSS
    Inspect element reveals the white horizontal lines are rect[Attributes Style] with #444444 fill – cannot change with CSS.

    Example of no horizontal values at 90% width and height: https://i.imgur.com/qHVmyWN.png

    Example of every second value missing when chart is below 80% width and height: https://i.imgur.com/8WYXjoV.png

    Is there a known conflict with WPBakery? Or Impreza? Otherwise, I have no other ideas. Thank you.

    Plugin Contributor contactashish13

    (@rozroz)

    @meeshellartdesign our plugin uses the Google Visualization API, so you are welcome to confirm using a jsfiddle (such as this) that the behavior there is different from what you see in the plugin.

    We don’t know of any conflicts with those components but you can disable those components to verify that isn’t the case.

    Thread Starter meeshellartdesign

    (@meeshellartdesign)

    Hmm well I am not experienced with javascript, only basic HTML and CSS, hence the use of plugins ??

    So is there no other possible cause? If I can’t get the horizontal values to show, I will have to try another plugin (and all have been inferior so far).

    Plugin Contributor contactashish13

    (@rozroz)

    If https://i.imgur.com/8WYXjoV.png is showing values and https://i.imgur.com/qHVmyWN.png is not, please check your configuration. Please clone the chart and remove the manual configuration and see if that changes anything.

    Thread Starter meeshellartdesign

    (@meeshellartdesign)

    Well the green one isn’t showing all the values anyway, and it gets worse the smaller it becomes, and at full size there are no values at all. Also I need the manual configuration because it seems the default ticks ascend in 50s, but I can give it a try tomorrow.

    Thank you.

    Plugin Contributor contactashish13

    (@rozroz)

    @meeshellartdesign did you manage to give this a try?

    Thread Starter meeshellartdesign

    (@meeshellartdesign)

    I did, I also tried other plugins but they all have their own limitations with customisation.

    Plugin Contributor contactashish13

    (@rozroz)

    @meeshellartdesign in that case, we may not be able to help you any further. I’m closing this ticket. Please do let us know if you need further help.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Horizontal Axis Missing Text’ is closed to new replies.