Horrible HORRIBLE plug in NO support

  • I did NOT illegally download a copy of the plugin. I paid for it. I complained about the quality of the support and since then have had my posts held rather than allowed to be posted. Now I get this false thing saying I illegally downloaded the All in One SEO pack Pro. I am owed a SERIOUS apology!!!!

    Below is my original review:

    Whatever you do DO NOT buy the Pro version. It’s useless and the license does not work. There is NO support. Totally a waste… WASTE of money.

    • This topic was modified 6 years, 10 months ago by considerthis1.
    • This topic was modified 6 years, 10 months ago by considerthis1.
    • This topic was modified 6 years, 10 months ago by Marius L. J.. Reason: Removed link from review as per forum guidelines
Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    Since you’re posting anonymously, I can’t address your specific situation. However, I can assure you that our licenses do indeed work and that we absolutely do provide support to our customers.
    If you are a customer, you can contact us for support via email at https://semperplugins.com/contact/ or via support forum at https://semperplugins.com/support/ and someone will be happy to assist you.

    Thread Starter considerthis1

    (@considerthis1)

    with my name on my post I hardly see how I posted “anonymously” .
    My experience with the forum is that I get no email notifications, and the replies I get are sort of like [Remark moderated] making fun of me. I have yet to receive ACTUAL HELP.

    • This reply was modified 6 years, 10 months ago by Andrew Nevins.
    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    with my name on my post I hardly see how I posted “anonymously”

    Unfortunately I don’t see your name, only your “considerthis1” screenname.

    My experience with the forum is that I get no email notifications

    If you’re subscribed to email notifications you should get them. If not, that’s certainly something that can be reported to us. Offhand I’d say they probably got caught by the spam folder.

    the replies I get are sort of like Geeks making fun of me

    If someone has been rude to you, I’d love to know the details. Nobody should be making fun of anyone.

    I have yet to receive ACTUAL HELP.

    Again, since I don’t know your name, I can’t look up your account history and address your specific situation, but we aim to always provide excellent support to our customers.

Viewing 3 replies - 1 through 3 (of 3 total)
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