Horrible…no customer support

  • If I could give a zero rating I would. Delivers the lighter Youtube embed it promises, but creates broken image errors across your entire site…I have well over 7,000 on my site that I can’t fix. And you get ZERO customer support of feedback…ZERO, NADA, ZIP, NOTHING.

    DO NOT install this plugin because, like a virus, it will spread a broken image disease far and wide throughout your site.

    Additional note…this plugin WILL break your site. The front-end, the back-end. Do not install it, and if you have it, deactivate and delete it.

    • This topic was modified 1 year, 3 months ago by dplunkett.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author embedplus

    (@embedplus)

    We have different tiers of support and appreciate the patience of most folks who are using the free version. Based on the recommendation at the end of your comment, should we assume that you’ve uninstalled?

    Thread Starter dplunkett

    (@dplunkett)

    No I haven’t uninstalled the plugin because I’m afraid doing that will cause even more issues on my site, like tripling the number of broken links I have.

    And patience? I see comments about this issue on here and forums across the web that date back MONTHS.

    And, finally, are you saying you could fix this issue for me if I paid for an upgraded version?

    Plugin Author embedplus

    (@embedplus)

    Uninstalling won’t cause issues. Give it a try.

Viewing 3 replies - 1 through 3 (of 3 total)
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