Horrible Plugin (Premium) , Yoast doesn’t respect refunds

  • I bought Yoast premium and decided to share my experience

    1) Overpriced – and you can find a better alternative for free
    2) Horrible buggy plugin. I was under impression that they are leaders and the best but it has gone away after I started using their “premium” version. Constant problems, Nothing more
    3) Support is rude. Just bear in mind this if you decide to buy it. You won’t be treated well.
    4) Refunds – I paid $140, I tried it, I was disappointed, I asked for a refund whitin 2 weeks and I got refuse to give a refund. I never used Yoast since. I just lost 140 dollars and time and nerves.

    To sums up – AVOID THIS COMPANY

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @dzirt07,

    Thanks for your comment.

    We are sorry to hear you’re not satisfied with the premium plugins and the support received. We see that you opened a ticket with our support team in January and they looked into the problem you were experiencing at that time and helped you fix the issue you reported.

    Although the product you purchased (a Yoast plugin subscription which includes all premium plugins) is not included in our refund policy, we’d love to help you get the Yoast plugins running on your website.

    Therefore, if you’re still experiencing any issues with any of the Yoast plugins, please send us an email to [email protected] We will be more than happy to assist you, have a close look at the issue and, hopefully, make you change your opinion.

    Thanks!

    Thread Starter dzirt07

    (@dzirt07)

    Yes, that’s exactly what I’m taking about – everyone should be able to get their money back if they are not satisfied with the product. Basically, you are stilling money. I wish I would dispute this transaction.

    Buyers – read your refund policy because you might loose your money

Viewing 2 replies - 1 through 2 (of 2 total)
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