Horrible Support

  • I was so excited after I talked to the salesperson. But when I ran into issues with importing, I got horrible response from support. And it seems their support documentation isn’t very organized as the was a page that might have been helpful (it wasn’t) but it was only discovered after the salesperson sent it to me.

    If I’m going to pay $100 a month, I expect instant or at least same day support when there is an issue. This didn’t have it.

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  • Hello Darcyoordt,

    I understand your frustration and we would love to help you. I tried calling you and your voicemail was full.

    You have my booking link to schedule in a call with me. If you would like help please do so.

    Hopefully we can work together to get your problems resolved.

    For the record, I’ve never received better support from anyone than I got from the author and team of this plug-in. I’m sure you’ll get satisfaction if you give them the opportunity. and no, I’m not related to, nor do I work for them.

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