HORROR – Woocommerce, Memberships and Subscriptions
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IN LESS THAN 1 WEEK WOOCOMMERCE IS KILLING MY BUSINESS
Approximately 1 week ago Woocommerce stopped processing subscription orders correctly. Customers are being re-billed on PayPal and there subscription account are being paused or suspended in Woocommerce, Subscriptions and Membership.
I submitted a ticket marked “This Is An Emergency” on Friday 10/23/2015 and did not hear back from ANYONE until Monday 10/26/2015. I explained the issues in detail.
So far I’ve gotten less than 1 message a day and that the Subscriptions plugin has been updated. I replied immediately to yesterdays response from support but the average response limit seems to be lessen than 1 message a day.
Is this happening to anyone else? Also, what are some good replacements for Woo. At the rate I’m loosing money things do not look good for the future.
If Woo support sees this message please note my ticket # is: 348096
I WILL KEEP EVERYONE POSTED ON THE PROGRESS
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