Hosting migration restire error

  • Resolved deydee

    (@deydee)


    6 years, 6 months ago

    Hello all,

    Wonder if anyone can help. I changed hosts and am having difficulty restoring the backup that was taken before the migration was done.
    I am also getting various alerts from updraft. Initial ally I was getting error “the files were found but the contents are zeros and therefore to small to be a wordpress backup file”. After a few tries it then changed to “this is not a restore but a website migration”. Note that nothing has changed on this website besides the host.
    Please can you advise what to do? This restore is very crucial. I really need some advise on what to do please. Thanks

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  • Plugin Contributor aporter

    (@aporter)

    Hi,

    Sounds like you’ve resolved your issue with the first message.

    The second message is warning you that the site the backups were taken on is different to the site your trying to restore on:

    e.g the backups were taken on example-site-1.com but now your trying to restore the files to example-site-2.com

    This is a migration not a restore e.g your restoring to a different domain name.

    There is a paid addon to handle migrations as there is a lot more work involved than just a simple restore.

    You should be able to click through that warning but your site will have a bunch of links pointing to the old domain.

    You should move your domain from the old host to the new one.

    Once you’ve performed the restore, if there are any issues report back here and share your restoration log the contents will be to long to post here so you will have to use a service like pastebin or a dropbox link.

    We can then look at the log and help resolve any problems you have.

    Best Wishes,

    Ashley

Viewing 1 replies (of 1 total)
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