HostMonster Account File Limits

  • Hello,

    I have an account with host monster for hosting my website (westbendnews.net) and they say that the unlimited file plan has a usage limit. I understand that so I went through and deleted the last two years of emails. I then went through and deleted all my non-wordpress picture albums, folders, caches, etc. I found other folders and files that were under the hidden .cpanel folder.
    They claimed that I have over 200,000 files and over 9740 directories. What’s funny is it’s now been a week and the counts haven’t changed. The help on chat is practically useless. I’ve asked, “Where are these files and folders at because I can’t find them anywhere?” They said they cannot give out that information because only there tools would show that.
    I’m I given the run around?
    I can’t find more than a few hundred directories at the most.
    In the root/wp-content/cache/all/autonews/TAG directory, I find there are a lot of directories but not near that many. Can I deleted everything, including subfolders, in that cache folder?
    I still don’t think I’m using near the space they claim.

    Is There a way to see file/folder counts in each directory/subdirectory? I’ve tried using FileZilla and clicking the directories, but I don’t see what I’m looking for.

    Anyway, I’m frustrated because The wordpress is nearly pristine in my directory and all the tech could say is he can upgrade me to the 300,000 usage limit on the unlimited plan that I have.

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  • I’ve asked, “Where are these files and folders at because I can’t find them anywhere?” They said they cannot give out that information because only there tools would show that.
    I’m I given the run around?

    Frankly, if my host was telling me I was exceeding their file limits, and then refusing to give me any specific details that would help me to resolve the problem, I wouldn’t even be messing around with them anymore, because I’d already be looking for a new host. ??

    I still don’t think I’m using near the space they claim.

    For comparison, I’ve got like 18 different WordPress installations on my current hosting account, and my cPanel shows that I have 59,083 files. So unless you’re doing something super-crazy with your own hosting account, something’s not adding up.

    Is There a way to see file/folder counts in each directory/subdirectory? I’ve tried using FileZilla and clicking the directories, but I don’t see what I’m looking for.

    There’s not a “perfect” way, but this might help: View the size of a directory with filezilla

Viewing 1 replies (of 1 total)
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