Hours selection bug not allowing picking available date

  • Resolved zlvsky

    (@zlvsky)


    2 years, 10 months ago

    Hey, first of all I wanted to thank you for that awesome plugin.
    There is one important problem I noticed.
    My booking work like this: somebody can book 2 hours of specific day. Hours like: 8:00, 10:00, 12:00, 14:00, 16:00, 18:00
    For example if someone books 14:00 on 25th April, all hours expect 14:00 should be available.
    Before clicking on date picker 25th April seems available
    I can click on it and select the rest of hours
    But after selecting this date it becames not allowed to book and not allowed to select.
    You can try it on page I linked.
    It seems like the script adds class “notAllowed” to that item and it causes that problem.
    I’ve selected “All day booking” and it didn’t helped

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor mvvapps

    (@mvvapps)

    Could you please provide us the screenshot for item configuration in backend.

    Thread Starter zlvsky

    (@zlvsky)

    @mvvapps
    I also noticed that products with the same booking item don’t sync
    If I book item #1 at 25th April 12:00
    Item #2 with same booking item is available at that date
    Here is the screenshot of config
    https://ibb.co/CJ0xV2D

    Plugin Contributor mvvapps

    (@mvvapps)

    We have released a new update, version 4.3.0, Please update your plugin and have check if it works fine.

    Thread Starter zlvsky

    (@zlvsky)

    @mvvapps Nothing changed, issue is still here. Script block whole day instead 1 hour in selection box

    Plugin Contributor mvvapps

    (@mvvapps)

    We have figured out the issue, and have released a new update 4.3.1, Please update and check again.

    And regarding your other query that booking with same item doesn’t sync , Please go through this ticket https://www.ads-software.com/support/topic/two-products-with-the-same-item-not-syncing-bookings/

    Thread Starter zlvsky

    (@zlvsky)

    @mvvapps Thanks, my issue is solved, awesome work, but I figured one more thing.
    For example I have product with 2 variables. When product with variable #1 is booked, product with variable #2 should be unavailable to book too, but it isn’t.

    • This reply was modified 2 years, 10 months ago by zlvsky.
    Plugin Contributor mvvapps

    (@mvvapps)

    This is hour our system works, slots are managed independently with products and variation.
    Each variation will have different slots reserved.

    Anyway, there is a work around for your requirement,

    You can utilize the Resources Feature ( Which is available only in pro version).
    Resources feature can use to add common resources needed for booking, it can be additional items served, cleaning cost, or any other additional fee can be collected using this feature.

    For your requirement, please go to Resource section , and create a Resource, with any name ,
    and check the following options .
    ensure you have un check “Is Optional”, and you can hide showing this resource for customer by Ticking “Hide from Customer”

    And the important thing that you have to check this is a limited resource option at the bottom

    Find detailed screenshots at https://mvvapps.freshdesk.com/support/solutions/articles/84000352230-booking-item-not-disabling-once-booked-if-assigned-multiple-products-to-booking-item

Viewing 7 replies - 1 through 7 (of 7 total)
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