Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    I’m not sure what you mean. Screenshot?

    Thread Starter taymag

    (@taymag)

    On the checkout page where you put your creditcard info in it says “Credit Card Payment” then above the box where you put the card number it said “Card Number”. I guess people are putting spaces in their CC # and it is not charging them. I just want it to say “Card Number (NO SPACES)”

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Your gateway should be formatting it. Contact the dev – it’s not difficult to handle in code.

    Thread Starter taymag

    (@taymag)

    Anything I can do? I am the guy that built the site so I don’t have anyone to contact lol

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    What gateway?

    Thread Starter taymag

    (@taymag)

    Authorize.net, I don’t really have another option, our family company has been using them for ever

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Did you build the gateway plugin, or are you using an extension for it? You’ll need to contact the plugin authors about this so they can fix the issue in the plugin.

    For example, you will want to contact WooThemes Support if you are using one of their Authorize extensions.

Viewing 7 replies - 1 through 7 (of 7 total)
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